Analyst 2, Business Operations & Analytics

Comcast; California (PA); On-site; USD 40,000 - 66,000; Full time

Job summary

Comcast is seeking an analytics-focused professional to analyze performance metrics and standardize reporting across the organization. You will generate routine and ad-hoc reports to drive data-informed decisions and support strategic initiatives.

The role involves audits, data integrity work, and developing reporting tools to improve efficiency. Collaboration with multiple teams will be essential to align processes with company goals and drive growth.

Qualifications

• Bachelor's Degree preferred; Comcast may consider combinations of coursework and experience.
• 2-5 years of relevant work experience in analytics or operations.
• Strong proficiency in Excel and data tools is expected.

Responsibilities

• Generate weekly, monthly, and annual reports to support operations and strategic decisions.
• Deliver special reports and analyses to inform business strategy.
• Participate in regular data audits to ensure data integrity.
• Identify operational issues via data analysis and propose process improvements.
• Develop and manage operational reporting tools to enhance insights.
• Provide analytical support by comparing actual performance with budgets.
• Integrate data from multiple reports to enable analytics for decision-making.
• Offer feedback on system performance and suggest enhancements.
• Assist in management data analysis for operational decisions.
• Support alignment of processes with organizational goals.

Skills

Forecasting

Resource Planning

Excel

Education

Bachelor's Degree

Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting‑edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

This job participates in the analysis and evaluation of operational performance metrics and resources. It includes standardizing reporting processes, identifying areas for process improvements, and delivering metrics and trends that inform company decisions. Overall, it supports operational efficiency and strategic alignment.

Responsibilities

Job Description

• Generating weekly, monthly, and annual reports to support business operations and contribute to strategic decision‑making
• Delivering special reports and analyses as required to support data‑driven business decisions and strategy development
• Participating, as needed, in regular audits across various data sets to ensure data integrity within the company
• Identifying and reporting operational issues through data analysis and suggesting improvements to optimize business processes
• Developing and managing operational reporting tools to enhance strategic insights and decision support
• Providing analytical support by comparing actual performance with budgets and assisting in evaluating strategic proposals
• Integrating data from multiple reports to facilitate the use of analytics in strategic business decision‑making
• Giving feedback on system performance to management, suggesting enhancements to meet user and business requirements
• Assisting in the analysis of management data, aiding in operational decisions and identifying performance improvement areas
• Supporting the alignment of business processes with organizational goals, enhancing team effectiveness
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game‑changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills

• Forecasting
• Resource Planning
• Excel

Salary

Pay Range: This job can be performed in Colorado, Illinois, Maryland, Minnesota, and Washington with a Pay Range of $29.35 - $55.02. This job can be performed in California with a good faith estimated pay range upon hire of $26.41 USD - $48.91.

Comcast intends to offer the selected candidate base pay within the posted range for this role at the time of posting dependent on job‑related, non‑discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non‑sales positions are eligible for a Bonus. Additionally, Comcast provides best‑in‑class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always‑on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

2-5 Years