AML Sanctions Advisor Senior - Robotic Process Automation

PNC Financial Services Group, Inc.; Pittsburgh (Allegheny County); On-site; USD 112,000 - 229,000; Full time

Benefits offered by this job

Medical coverage

401(k) with PNC match

Pension plan

Stock purchase plan

Paid holidays

Job summary

PNC Financial Services Group, Inc. is seeking an AML Sanctions Advisor Sr to lead automation and continuous improvement within the AML Strategy organization. Based in multiple U.S. locations including Pittsburgh, this role serves as a bridge between business and technology to drive RPA initiatives and deliver business value.

The position emphasizes program management, collaboration with stakeholders, and expanding automation capabilities to improve efficiency and compliance across the enterprise.

Qualifications

• Experience in RPA, process improvement, or operational excellence initiatives.
• Strong knowledge of RPA tools and process mapping.
• Ability to analyze data and communicate insights to leadership.
• Experience working with Agile project environments.

Responsibilities

• Partner with stakeholders to identify automation opportunities and prioritize improvements.
• Collaborate with tech teams to translate requirements into automated solutions.
• Manage automation initiatives from intake to post-production support.
• Monitor bot performance and operational health to meet expectations.
• Analyze results, identify trends, and recommend enhancements.
• Facilitate alignment between business and technology on objectives and timelines.
• Develop and maintain process docs, inventories, and metrics.
• Perform root cause analysis and coordinate issue resolution.
• Support governance, risk, and compliance for automated processes.
• Drive continuous improvement by optimizing workflows.

Skills

RPA

Process improvement

Business analysis

Operational excellence

Data analysis

Project management

Agile

Lean Six Sigma

SQL

Power BI

Tableau

Excel

APIs

Process governance

Education

Bachelor's degree

Tools

Automation Anywhere

Power BI

Tableau

SQL

Excel

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an AML Sanctions Advisor Sr within PNC's Anti-Money Laundering Strategy organization, you will be based in Pittsburgh, PA, Cleveland, OH, Philadelphia, PA, Birmingham, AL, Raleigh, NC or Tampa, FL. We are seeking a highly motivated professional to support our Robotic Process Automation (RPA) and Continuous Improvement initiatives. This role will serve as a key liaison between business partners and technology teams, identifying automation opportunities, driving process improvement efforts, and overseeing the performance and effectiveness of automated solutions. The successful candidate will function as a program manager for automation initiatives, helping to prioritize opportunities, coordinate development efforts, and ensure bots are delivering expected business value. This individual will play a critical role in expanding automation capabilities, improving operational efficiency, and supporting the ongoing management of the RPA portfolio.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Oversees, establishes and enhances effective enterprise wide and/or business unit AML and Sanctions programs and designs policies to prevent or identify illegal, unethical, or improper business practices. May lead or oversee direct or indirect execution of activities to comply with the Bank Secrecy Act, AML, USA PATRIOT ACT and Sanctions Program. Constructively challenges conclusions/status quo. Exhibits confidence and credibility with service partners, business leaders, customers, regulators, and auditors. Oversees the update of Compliance policies and procedures as needed. Ensures Compliance Manuals, Front Office Manuals, policies and procedures accurately reflect current laws, rules, other regulatory requirements and management intent. Oversees regulatory examinations and inquiries, including the coordination of interviews and information requests from regulatory agencies. Independently challenges analyses, reviews and recommendations. Identifies and oversees the definition of the enterprise wide and/or business unit AML and Sanctions program objectives for assigned line(s) of business, products/services and operational execution areas that may execute program components to comply with the Bank Secrecy Act, AML, USA PATRIOT ACT and Sanctions Program. Serves as a senior AML and Sanctions subject matter specialist regarding impact on Program design and execution. Communicate and socialize those objectives (from a leadership position) to the business or operational execution points. May lead AML and Sanctions Program monitoring reviews. Reviews AML and Sanctions compliance reports and related customer risk profiles. Identifies issues, escalates through proper governance channels as needed, and recommends corrective action plans. Directs the review and analysis of assessments of AML and Sanctions risk and internal controls, as appropriate. Analyzes regulatory developments, advises business management of proposed rule changes and provide recommendations. Oversees the updating or implementation of new/enhanced processes in order to ensure timely and effective compliance with new regulatory requirements. Support key business initiatives by identifying AML and Sanctions risks and providing resolutions to manage these risks. Provides advice and may participate as a subject matter specialists in developing and/or conducting AML and Sanctions training programs for specific employees. Serves as a senior AML and Sanctions Program subject matter resource regarding compliance impact on overall business activities, product development and customer activities. Works cooperatively with the business, legal partners, audit and other risk disciplines across the organization.

Key Responsibilities

• Partner with business stakeholders to identify, assess, and prioritize opportunities for process automation and operational improvement.
• Collaborate with technology teams to translate business requirements into automated solutions using RPA tools and related technologies.
• Manage automation initiatives throughout the lifecycle, from opportunity intake and business case development through implementation and post-production support.
• Monitor bot performance, utilization, and operational health to ensure automated processes are functioning effectively and meeting business expectations.
• Analyze automation results, identify trends, and recommend enhancements to improve efficiency, quality, and scalability.
• Facilitate communication between business and technology teams to ensure alignment on project objectives, timelines, and deliverables.
• Develop and maintain process documentation, automation inventories, and performance metrics.
• Perform root cause analysis and coordinate resolution efforts for automation-related issues.
• Support governance, risk management, and compliance activities associated with automated processes.
• Drive continuous improvement initiatives by evaluating existing workflows and recommending process optimization opportunities.

Skills & Qualifications

• Experience supporting Robotic Process Automation (RPA), process improvement, business analysis, or operational excellence initiatives.
• Knowledge of RPA platforms such as Automation Anywhere and other related tools.
• Strong understanding of business process mapping, workflow analysis, and process optimization methodologies.
• Experience partnering with both business stakeholders and technology teams.
• Ability to analyze data, measure performance, and communicate insights to leadership.
• Strong project or program management skills, including requirements gathering, prioritization, and stakeholder management.
• Excellent problem-solving, communication, and organizational skills.
• Experience with Lean, Six Sigma, or Continuous Improvement methodologies.
• Knowledge of SQL, Power BI, Tableau, Excel, or other reporting and analytics tools.
• Familiarity with APIs, system integrations, and automation architecture concepts.
• Experience working in Agile project environments.
• Understanding of process governance, controls, and risk management.

Preferred Skills

Preferred Skills Atlassian JIRA, Automation Anywhere (Software), Compliance Reporting, Continuous Improvement, Customer Risk, Decision Making, Regulatory Requirements, Risk Assessments, Risk Control, Robotic Process Automation, Strategic Objectives Competencies Accuracy and Attention to Detail, Anti-money Laundering Policies and Procedures, Audit And Compliance Function, Auditing, Fraud Management, Internal Controls, Problem Solving Work Experience Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable.

Competencies

Competencies Accuracy and Attention to Detail, Anti-money Laundering Policies and Procedures, Audit And Compliance Function, Auditing, Fraud Management, Internal Controls, Problem Solving

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Pay Transparency

Base Salary: $112,000.00 – $228,800.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match
• pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level
• years of service

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender