AML OVERSIGHT & FINANCIAL INTELLIGENCE Manager

Intuit; San Diego (CA); On-site; USD 164,000 - 221,500; Full time

Job summary

Intuit seeks a strategic Head of AML Oversight & Financial Intelligence to lead global investigations, regulatory reporting, and liaison with law enforcement. Reporting to the Enterprise AML/BSA Officer, you will scale a next-gen financial intelligence program across QuickBooks, Credit Karma, and TurboTax platforms.

You will build policy, playbooks, and a robust workflow architecture while guiding senior leadership on risk and regulatory matters in a fast-paced fintech environment.

Qualifications

• Minimum 10-15 years in AML/financial crimes with at least 5 years in a leadership role.
• Deep knowledge of BSA/AML regulations and in-house implementation.
• Hands-on SAR/STR experience with QA, narratives, and regulatory dialogue.
• Regulatory money-movement program experience including 314(a) and sponsor banks.
• Experience liaising with law enforcement and managing subpoenas and requests.
• Proven ability to lead complex, multi-jurisdictional investigations.
• Design and governance of AML programs across US, Canada, EU/UK.
• Engagement with regulators in examinations or supervisory contexts.
• Strong analytical skills to produce strategic intelligence from data.

Responsibilities

• Lead and mature Intuit's financial intelligence capabilities and playbooks.
• Govern investigation workflows, escalation matrices, and closure criteria.
• Build a library of typologies, red flags, and trend analyses for product lines.
• Analyze trends and risks for executives, Board, and regulators.
• Own SAR/STR quality framework for regulatory completeness and timely filing.
• Oversee complex investigations including sanctions, terrorism financing, and high risk.
• Direct escalation decisions and ensure timely, well-documented resolutions.
• Drive automation and data-driven excellence in AML operations.
• Lead AML specialists and foster an analytical, collaborative team culture.

Education

Bachelor's degree or advanced degree in a relevant field

Job description

Overview

Intuit is seeking a strategic and operationally excellent Head of AML Oversight & Financial Intelligence to join its AML Office. Reporting directly to the Enterprise AML/BSA Officer, this senior leader will manage a team of financial intelligence professionals responsible for global AML investigations, suspicious activity analysis, regulatory reporting, and liaising with law enforcement.

Intuit's money and AML-regulated products span three of the world's most recognized consumer and small business financial brands. Through QuickBooks, Intuit offers business banking, payments, payroll, bill pay, lines of credit and lending products and other services to small and mid-sized businesses across the United States, Canada, the United Kingdom, and Ireland. Through TurboTax, Intuit provides consumer tax preparation in the United States and Canada with integrated financial services including tax refund advances and associated payment flows. Through Credit Karma, Intuit serves tens of millions of consumers in the United States and United Kingdom with personal finance products including bank accounts, savings, credit cards, loans, and money movement. Collectively, these products operate under the AML/CFT supervisory frameworks of FinCEN and U.S. state regulators, FINTRAC, the Financial Conduct Authority (FCA), the Central Bank of Ireland, and applicable EU Anti-Money Laundering Directives.

This is a rare opportunity to mature and lead a best-in-class financial crimes intelligence program at a globally scaled, multi-brand fintech - one that integrates the analytical rigor of a traditional financial intelligence unit with the speed, data-driven discipline, and technological agility demanded by Intuit's consumer and business product ecosystem.

Core Program Areas Include

Investigations & Reporting

• SAR/STR Filings and Quality Assurance
• AML Transaction Monitoring - Alert, Case & Filing Queue Management
• High-Risk Customer Reviews and Relationship Decisioning
• Complex Financial Crimes Investigations
• Law Enforcement Inquiries and Legal Process Response
• Grand Jury Subpoenas, 314(b) Requests, and Voluntary Information Sharing

Regulatory Programs & Oversight

• 314(a) and FinCEN/FINTRAC Regulatory Programs
• Sponsor Bank Relationship Management and Compliance Integration
• Contractual AML Obligations Across Money Movement Products
• AML Vendor Oversight and Technology Governance
• Regulatory Examination Support and Findings Remediation

Responsibilities

• Financial Intelligence Program Leadership – Enhance, scale and continuously mature Intuit's financial intelligence capabilities, including the operational infrastructure for case management, analytical rigor, suspicious activity identification, and intelligence-led investigations. Enhance written policies, procedures, and playbooks that codify the operational program.
• Review, enhance and govern investigation workflow standards, escalation matrices, and case closure criteria.
• Collaborate with the team to build and manage a financial intelligence library of typologies, red-flag indicators, and trend analyses relevant to Intuit's product lines.
• Analyze trends and risks for senior leadership, the Board, and regulators.
• Own and evolve the SAR/STR quality assurance framework to ensure narrative quality, regulatory completeness, and timely filing.
• Investigations – Complex Cases & Senior Escalation – Serve as the ultimate internal escalation point for high-risk, high-complexity, or jurisdictionally novel financial crimes cases. Ensure defensible, thoroughly documented, and timely resolution of escalated matters.
• Lead or directly supervise investigations involving potential terrorism financing, sanctions nexus, public corruption, or novel fraud-AML intersections.
• Make or approve final SAR/STR filing decisions, including voluntary and mandatory filings, and escalations to banking partners.
• Maintain a documented escalation and second-look review process auditable by regulators and examiners.
• Operational Excellence, Automation & Technology Enablement – Drive measurable efficiency, quality, and scalability across AML operations through aggressive adoption of automation, artificial intelligence, machine learning, and data-driven management. This role is expected to be a visible champion for technology-enabled compliance - actively seeking opportunities to eliminate manual work, accelerate detection, and improve the quality and defensibility of AML outcomes.
• Team Leadership & Talent Development – Strategic Leadership & Talent Cultivation. Assemble and guide AML specialists, investigators, and analysts, ensuring seamless integration with operational units and strategic partners. Cultivate an organizational climate rooted in analytical rigor, proactive ownership, and collaborative safety.

Qualifications

• Minimum 10-15 years of progressive experience in AML, BSA, financial crimes compliance, or financial intelligence, with at least 5 years in a leadership role.
• Deep, practitioner-level knowledge of BSA/AML regulations and demonstrated experience implementing and administering these requirements in-house.
• Significant hands-on experience with SAR/STR filing programs, including quality assurance, narrative standards, and regulatory dialogue with FinCEN, FINTRAC, or equivalent bodies.
• Demonstrated experience managing law enforcement liaison functions, including responses to subpoenas, emergency requests, and voluntary information sharing.
• Track record of leading complex, multi-variable financial crimes investigations, including matters with sanctions, PEP, or terrorism financing dimensions.
• Experience managing or overseeing regulatory money-movement programs, including 314(a) and sponsor bank compliance.
• Proven ability to design and govern AML programs across multiple jurisdictions (U.S., Canada, EU/UK strongly preferred).
• Experience engaging directly with financial regulators in an examination, enforcement, or supervisory context.
• Strong analytical capability: ability to synthesize large data sets and investigation outputs into strategic intelligence products.
• Bachelor's degree or advanced degree in a relevant field, or equivalent experience.

Other Qualifications

• CAMS (Certified Anti-Money Laundering Specialist) certification; CFE (Certified Fraud Examiner) or CFCS (Certified Financial Crimes Specialist) a plus.
• Experience with fintech, payments, payroll, tax-adjacent, or consumer financial products; familiarity with the QuickBooks, TurboTax, or Credit Karma product ecosystems is a meaningful plus.
• Working knowledge of BSA/AML, GDPR, CCPA, and cross-border privacy constraints on AML information sharing.

Compensation

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:

• Mountain View: $185,500 - $251,000
• San Diego, CA: $164,000-221,500
• Washington, DC: $146,000-197,500