AmeriCorps Community Connector I - Perinatal

CHRISTUS Health; Alamogordo (NM); On-site; USD 15,000 - 21,000; Full time

Job summary

CHRISTUS Health is seeking an AmeriCorps Community Connector I to provide culturally competent screening, referral, and navigation services. You will work with clinicians and staff to connect individuals and families to social and medical resources, develop care plans, and support education on health and wellness.

The role emphasizes building relationships across community settings, coordinating referrals, and maintaining compliant records while supporting vulnerable populations.

Qualifications

• High school diploma or equivalent required.
• Computer skills including email, calendar, instant messages, Word and Excel.
• Strong organizational and communication skills required.
• Bilingual English/Spanish preferred.

Responsibilities

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Provides social needs screening and links individuals to community resources through referral and navigation services.
• Assists individuals in developing action plans to address identified needs, encouraging goal-setting, identifying challenges, and monitoring progress.
• Educates individuals on healthcare, community resources, wellness, and disease prevention.
• Provides culturally appropriate support and builds trusting relationships through structured visits and follow-up communications across various community settings.
• Maintains current knowledge of local community resources to effectively address identified needs.
• Facilitates communication and relationship-building between individuals and healthcare or community resource providers.
• Collaborates with supervisors and the clinical team to coordinate care and address healthcare needs.
• Supports chronic disease self-management and medication adherence.
• Promotes appropriate use of primary care and helps individuals identify primary care options and a medical home.
• Completes documentation and record keeping in compliance with organizational policies, state and federal regulations, and confidentiality standards.
• Partners with community-based organizations to gather feedback on referral and navigation outcomes.
• Protects the confidentiality of all patient information and follows all privacy requirements.
• Committed to serving vulnerable populations and a willingness to learn about health issues, the healthcare system, and community resources.
• Perform other related duties as assigned.

Skills

Strong organizational skills

Communication skills

Computer skills

Bilingual English/Spanish

Education

High school diploma or equivalent

Job description

CHRISTUS Health, as arecipient of grant funding, partners withAmeriCorps State and Nationalto provideoutreach, education, and navigation services to address the social determinants of healthacross each of the communities we serve.Significantgoals of this partnership are to: 1)Serve communities with concentrated poverty, rural communities, and tribal communities; 2) Create workforce pathways for AmeriCorps members, including deliberate training, such as pre-apprenticeship and apprenticeship opportunities, certifications, and hiring preferences or support; and 3) Enhance member experience by providing opportunities for skill attainment, personal growth, and connections to the community they are serving in support of a lifetime of civic participation.

To this end,CHRISTUS Healthwill engage with individuals to serve their communities as AmeriCorps service members. Membersserve fora minimum of a one-year term and will not be considered employees ofCHRISTUSHealth.Membershave the opportunity toreceive Community Health Worker training and obtain state certification.A living allowance, health insurance, and end of service education award (managed byAmeriCorps State and National) are provided, but otherCHRISTUSHealth employee benefits will not be offered to individualsparticipatingin this program.

More information about AmeriCorps is available here: Serve | AmeriCorps

Summary

Working collaboratively as part of a team of AmeriCorps Community Connector Members, Community Health Workers, clinicians, and administrative staff, the AmeriCorps Community Connector I provides culturally competent, patient‑centered screening, referral, and navigation services to connect individuals and families withappropriate socialand medical resources. The role includes developing care plans,identifyingbarriers and goals, supporting communication between individuals and service providers, and delivering education on health, wellness, and community resources. The Community Connector I also collects andmaintainsreferral and outcome datain accordance withestablished protocols and confidentiality requirements and supports initiatives aligned with the Community Health Needs Assessment and Community Health Improvement Plan.

Responsibilities

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Provides social needs screening and links individuals to community resources through referral and navigation services.
• Assists individuals in developing action plans to address identified needs, encouraging goal‑setting, identifying challenges, and monitoring progress.
• Educates individuals on healthcare, community resources, wellness, and disease prevention.
• Provides culturally appropriate support and builds trusting relationships through structured visits and follow‑up communications across various community settings.
• Maintains current knowledge of local community resources to effectively address identified needs.
• Facilitates communication and relationship‑building between individuals and healthcare or community resource providers.
• Collaborates with supervisors and the clinical team to coordinate care and address healthcare needs.
• Supports chronic disease self‑management and medication adherence.
• Promotes appropriate use of primary care and helps individuals identify primary care options and a medical home.
• Completes documentation and record keeping in compliance with organizational policies, state and federal regulations, and confidentiality standards.
• Partners with community‑based organizations to gather feedback on referral and navigation outcomes.
• Protects the confidentiality of all patient information and follows all privacy requirements.
• Committed to serving vulnerable populations and a willingness to learn about health issues, the healthcare system, and community resources.
• Perform other related duties as assigned.

Requirements

Education/Skills

• High school diploma or equivalent required
• Computer skills (to include email, calendar scheduling, instant messages, Word documents, and Excel) required
• Strong organizational and communication skills required
• Must have good judgment, initiative, flexibility, and the ability to build positive, open-minded, and nonjudgmental relationships
• Bilingual (English/Spanish) preferred

Experience

• 1 year of experience in volunteering or working in a community setting, healthcare facility, public health department, or community-based organization preferred

Licenses, Registrations, or Certifications

• Promotor(a) or Community Health Worker Certification required within 6 months of hire

In accordance withthe CHRISTUS Health License, Certification and Registration Verification Policy, all Associatesare required toobtain the required certifications for their respective positions within the designatedtime frame.

Work Schedule

MULTIPLE SHIFTS AVAILABLE

Work Type

Full Time