Americas Consulting Communications & Engagement Talent, Operations & Finance - Associate Director

EY; Toledo (OH); On-site; USD 129,000 - 255,000; Full time

Benefits offered by this job

Medical and dental coverage

Pension and 401(k)

Paid time off

Flexible vacation policy

Paid holidays

Job summary

EY is seeking an experienced Americas Consulting Communications & Engagement Associate Director to lead talent, operations and finance communications, aligning leaders and employees with strategic priorities.

Reporting to the Americas Consulting Communications Leader, you will translate business objectives into clear messaging, collaborate with teams, and drive disciplined delivery across the communications ecosystem.

Qualifications

• BA/BS degree required; Masters preferred.
• Typically no less than 8–10 years of experience in executive/internal/corporate communications.
• Experience supporting senior leaders and enterprise‑oriented initiatives in a complex professional services organization.
• Strong writing, storytelling, and editorial discipline is required.

Responsibilities

• Translate strategic priorities into clear, compelling communications for leaders and audiences.
• Develop materials, FAQs, cascade tools and content aligned to Consulting strategy.
• Lead communications initiatives across Talent, Operations and Finance.
• Provide editorial review and quality assurance for priority communications.

Skills

Exceptional writing

Executive communications

Translate complex topics

Editorial judgment

Stakeholder management

Multitasking

Discretion and professionalism

Senior leader collaboration

Education

BA/BS degree

Masters degree (preferred)

Job description

Location: Anywhere in Country

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

The opportunity

Americas Consulting is evolving quickly, with business priorities, talent programs and new ways of working requiring clear, coordinated communications. As the Americas Consulting Communications & Engagement Associate Director - Talent, Operations & Finance - you will develop and implement communications initiatives that keep leaders and employees aligned, informed and engaged around key people, operational and business priorities.

Reporting to the Americas Consulting Communications Leader, you will lead communications supporting Talent, Operations and Finance initiatives. You will translate established business objectives into clear, consistent messaging that drives understanding, engagement and alignment across the practice. Working across Consulting and Brand, Marketing & Communications (BMC), you will ensure communications are coordinated and delivered with clarity and impact in support of Consulting's priorities.

This role is ideal for an experienced internal communications leader who combines business acumen, judgment and stakeholder influence with the ability to drive disciplined delivery. Success requires navigating complexity and creating coherence across the communications ecosystem.

Your Key Responsibilities

Leadership & Strategic Counsel

• Translate established strategic priorities into clear, compelling communications tailored to different audiences and leadership levels.
• Develop supporting materials, FAQs, cascade tools and content aligned to broader Consulting strategy.
• Ensure consistency and alignment across communications initiatives
• Bring structure and discipline to communications through effective planning, governance and execution.

Stakeholder Partnership

• Serve as the communications partner to stakeholders across Talent, Finance, Operations and Center-led initiatives, building alignment and shared accountability for outcomes.
• Shape leader messaging and engagement strategies that equip leaders to communicate with clarity, credibility and consistency across audiences.
• Guide leaders and functional partners on the most effective communications approach, including message, audience, timing, channel and leader role.

Communications Strategy & Execution

• Execute communications plans supporting Talent, Operations and Finance initiatives, ensuring timely and effective delivery of key messages.
• Develop core messaging, FAQs, cascade materials and supporting content aligned to broader Consulting strategy.
• Translate complex business, operational and people-related topics into accessible, actionable communications.
• Support adoption and engagement efforts by reinforcing key messages across multiple touchpoints and channels.

Editorial Excellence & Quality Control

• Provide editorial review and quality assurance for communications supporting people, operational and business priorities.
• Maintain a high standard of written quality, consistency and message discipline.
• Adapt communications to reflect evolving priorities and leadership feedback.

Measurement & Continuous Improvement

• Monitor engagement and feedback related to Talent, Operations and Finance communications.
• Partner with team members to incorporate insights into future communications and content development.
• Identify opportunities to strengthen understanding, engagement and message effectiveness.

Skills & Attributes For Success

• Exceptional writing and storytelling ability.
• Strong executive and internal communications experience.
• Ability to translate complex business, operational and people-related topics into clear and actionable communications.
• Strong editorial judgment and attention to detail.
• Comfort working directly with senior leaders.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong stakeholder management and collaboration skills.
• High discretion and professionalism.

To qualify you must have

• BA/BS degree required
• Typically no less than 8-10 years of experience with increasing responsibility in executive, employee, internal, change or corporate communications.

Ideally, you'll also have

• Masters degree is preferred
• Experience supporting senior leaders and enterprise‑oriented initiatives in a complex professional services organization.
• Familiarity with change management and employee engagement principles.

What We Offer You

At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job is:
• New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $154,300 to $277,700
• Bay Area California offices – $160,700 to $289,300
• All other offices locations in the US, including Sacramento – $128,600 to $254,600
• Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

All in to shape the future with confidence.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at [e-mail].