American Girl NYC - Server (part time under)

Mattel, Inc.and Subsidiaries; New York (NY); On-site; USD 17,000 - 19,000; Part time

Job summary

American Girl NYC, part-time server, is seeking an energetic individual to deliver food and beverages and provide an outstanding dining experience in a fast-paced cafe setting. You will greet guests, upsell menu items and ensure guests with allergies are accommodated.

Qualifications include two years in a high-volume or fine dining environment, ServSafe preferred, and ability to lift up to 50 lbs. Flexibility for nights, weekends, and holidays is required.

Qualifications

• Two years of experience in a high-volume and/or fine dining restaurant.
• ServSafe certification preferred.
• Experience working with children is preferred.
• Ability to operate restaurant computer systems.
• Physically able to carry a serving tray up to 50 lbs.
• Flexible schedule including nights, weekends and holidays.

Responsibilities

• Greet customers upon arrival and inform them of food and beverage options.
• Know menu items and assist guests with allergies.
• Address concerns and special requests professionally and promptly.
• Deliver food and beverages, upsell, and manage tables; process checks in Infogenesis.
• Follow safety and sanitation guidelines and state health laws.
• Support restaurant team during events and store-wide activities.

Skills

ServSafe certification

High volume / fine dining experience

Children experience

Restaurant computer systems

Physical fitness

Flexible schedule

Tools

Infogenesis register system

Job description

Posting Title American Girl NYC - Server (part time under)

Requisition Number R239258

Company American Girl Retail

Location New York, New York

Address 75 Rockefeller Plaza

Zip Code 10019

Job Category Retail and Merchandising

Pay Range USD $12 and $12 Hourly

The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate's work location, skills and experience.

Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.

CREATIVITY IS OUR SUPERPOWER.

It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:The part time under Server

position is part of the American Girl New York City retail store's Cafe team.

The Opportunity:

TheAmerican Girl New York City retail store and Cafe is looking for a dynamic individualas a Serverto deliver food and beverages and provide an outstanding dining experience to our guests. If you thrive in a high-pressure, fast-paced environment while remaining positive and upbeat, have exceptional communication skills, and can handle customer issues and requests graciously and on a timely basis, we want to hear from you.

What Your Impact Will Be:

• Attentively greet all customers upon arrival and inform guests of food and beverage options. Share information on store and restaurant events with guests.
• Demonstrate working knowledge of all menu items and ingredients and suggest menu items for those guests with food allergies.
• Consistently address customer concerns and special requests in a professional and timely manner.
• Execute all aspects of food and beverage service efficiently, including suggestive upselling, timely delivery of food and beverage orders, checking and maintaining tables throughout the seating, and preparing, delivering and processing table checks through the Infogenesis register system.
• Follow food and workplace safety guidelines and understand local and state health sanitation laws.
• Contribute to a positive, cooperative work environment by assisting co-workers and helping the restaurant team with parties, storewide events, and projects.

What We're Looking For:

• ServSafe certification, preferred.
• Two years of experience in a high volume and/or fine dining restaurant, required.
• Banquet or catering experience is a plus.
• Experience working with children, preferred.
• Ease of use with restaurant computer systems, preferred.
• Physically demanding position; strength, mobility and dexterity needed. You must be able to carry a serving tray/beverage tray and be able to lift up to 50 lbs.
• Must be able to work a flexible schedule, including nights, weekends and holidays.

The hourly rate for this position is $12.00.* and is a tipped position.

*Hourly rate is based on a candidate's education, skills and experience.

Don't meet every single requirement?At Mattel we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

What It's Like to Work Here:

American Girl is subsidiary of Mattel, a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate:Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate:At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute:We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. (NASDAQ:MAT,www.mattel.com), a leading global toy company and owner of one of the strongest catalogs of children's and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world's leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.

Mattel is recognized for the second year in a row as a Great Place to Work and as one of Fast Company's Best Workplaces for Innovators in 2022.

Visit us athttps://jobs.mattel.com/andwww.instagram.com/MattelCareers.

Mattel is an Aff… we welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.