American Girl NYC - Merchandise Handler (seasonal)

Mattel, Inc.and Subsidiaries; New York (NY); On-site; USD 24,796 - 26,174; Part time

Job summary

American Girl NYC is seeking a seasonal Merchandise Handler to support store operations in New York. The role involves processing stock shipments safely, maintaining stockroom standards for merchandise placement, cleanliness, and safety, and ensuring items are ready for customers.

Responsibilities include packing and loading trailers with returns, replenishing stock on the sales floor, and assisting with floor moves and other store tasks.

Qualifications

• 6 months to 1 year of experience in retail or service industry.
• Ability to lift up to 30 lbs.
• Friendly, approachable, and able to assist guests, especially children.
• Available to work open‑and‑close shifts, weekends, and holidays.

Responsibilities

• Process incoming stock shipments safely and maintain stockroom standards.
• Pack and load trailers with returning merchandise.
• Maintain stock on the retail sales floor and replenish as needed.
• Assist with general retail operations and special projects.
• Demonstrate flexibility in prioritizing tasks to meet business needs.

Skills

Retail experience

Stock handling

Customer service

Safety awareness

Flexibility

Job description

American Girl NYC – Merchandise Handler (seasonal)

Pay: USD $18 – $19 per hour (the exact rate is based on the candidate’s experience and skills).

Responsibilities

• Process incoming stock shipments safely and orderly, maintaining stockroom standards for merchandise placement, cleanliness, and safety.
• Pack and load trailers with returning merchandise (returns, rework, and doll hospital).
• Maintain stock on the retail sales floor, including special requests from retail partners; monitor stock levels and replenish as needed, adhering to visual standards.
• Assist with general retail operations such as floor moves, equipment maintenance, and collaborating with store personnel to provide a safe environment for customers and employees. Perform special projects as requested.
• Demonstrate flexibility in prioritizing tasks to meet business needs.

Qualifications

• 6 months to 1 year of experience in retail or service industry, preferably in material handling, shipping, receiving, retail or warehouse stock handling.
• Ability to lift up to 30 lbs.
• Friendly, approachable, and willing to assist guests in a respectful manner, especially children.
• Available to work open‑and‑close shifts, weekends, and holidays.

Mattel is an affirmative action/equal opportunity employer. We welcome all job seekers, including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.