Ambulatory Services Representative, Clinton Campus, Per Diem

HAHHH; Clinton, Northern (MA, KY); Hybrid; USD 22,000 - 40,000; Part time

Job summary

UMass Memorial Health in Clinton Campus is seeking an Ambulatory Services Representative for per diem/part-time coverage. The role focuses on greeting patients, verifying demographics, collecting payments, and obtaining consent while coordinating with care teams.

Ideal candidates have a High School Diploma and experience with office software; a related degree is preferred. Excellent communication and customer service are essential in a fast-paced environment.

Qualifications

• Required: High School Diploma.
• 3 years of related experience; waiver with Associate's or Bachelor's degree.
• Knowledge of business office procedures and medical terminology preferred.
• Requires ability to use specialized applications software and computer systems.

Responsibilities

• Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures.
• Confirms and verifies patient demographic and insurance information.
• May collect co-payments from patients upon arrival.
• Obtains signatures of consent for treatment authorization and insurance/billing information.
• Assesses patients’ needs, including financial counseling, interpreter services, social services and refers to appropriate person/area.

Skills

Communication skills

Multitasking under pressure

Professional demeanor

Customer service

Education

High School Diploma

Associate's or Bachelor's degree

Tools

Specialized software

Job description

## Ambulatory Services Representative, Clinton Campus, Per DiemApply: On-site (100% Onsite): Leominster, MA: Clinton, MA: Part time: Posted 8 Days Ago: R26106149# **Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.****Exemption Status:**Non-Exempt**Hiring Range:**$16.54 - $29.76(based on a full time schedule of 40 hours per week).Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.**Schedule Details:**Monday through Friday**Scheduled Hours:**730-4; 830-5p**Shift:**1 - Day Shift, 8 Hours (United States of America)**Hours:**0**Cost Center:**24050 - 3883 Phy Therapy Plus Whitney FldThis position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.# # **Everyone Is a Caregiver**At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.I. Major Responsibilities: 1. Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures. 2. Confirms and verifies patient demographic and insurance information. 3. May collect co-payments from patients upon arrival. 4. Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information. 5. Assess patients’ needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area.Position Qualifications:License/Certification/Education: Required: 1. High School DiplomaPreferred: 1. Associate’s or Bachelor’s degree.Experience/Skills: Required: 1. 3 years of related experience, this requirement is waived if candidate has Associate’s or Bachelor’s degree. 2. Requires the ability to use specialized applications software and computer systems. 3. Necessitates individuals who are multifunctional and able to work under stressful situations. 4. Exemplifies, professional behavior and excellent communication and human relations skills.Preferred: 1. Knowledge of business office procedures and medical terminology/procedures preferred.Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail]. We will make every effort to respond to your request for disability assistance as soon as possible.