Ambulatory Nurse Manager - Electrophysiology

Hugh Chatham Health; Charlotte (NC); On-site; USD 98,000 - 148,000; Full time

Job summary

Advocate Health in Charlotte, NC seeks an Ambulatory Nurse Manager to provide operational, clinical, and administrative leadership for its EP ambulatory nursing network across multiple sites.

The nurse manager will oversee daily operations, staffing, onboarding, education, clinical standardization, physician collaboration, and growth initiatives, with emphasis on quality patient care and staff development.

Qualifications

• Graduation from an accredited School of Nursing; Bachelor's degree required.
• Master's degree in Nursing preferred.
• Five years nursing experience preferred.
• Two years ambulatory/acute care experience preferred.

Responsibilities

• Supervises and coordinates personnel activities including staff selection, onboarding, performance management and development.
• Ensures compliance with DFS, CMS, TJC and nursing standards across clinics.
• Provides leadership to meet goals and ensure high-quality patient care.
• Develops coordination between clinics and service lines for integrated care.
• Oversees budgeting and staffing within assigned areas and monitors workload.
• Develops and implements quality improvement programs.
• Promotes ongoing professional development for staff.
• Maintains patient population competencies and regulatory readiness.

Skills

Leadership

Conflict resolution

Staff development

Regulatory standards

Nursing supervision

Budgeting

Time management

Education

Bachelor's degree in Nursing

Master's degree in Nursing preferred

Five years nursing experience

Ambulatory care experience preferred

Nursing management experience preferred

Job description

Department

02051 GCMG SHVI: Kenilworth - Cardiology: Electrophysiology

Status

Full time

Benefits Eligible

Yes

Hours Per Week

40

Schedule Details/Additional Information

• Full time
• Weekdays
• First shift

Pay Range

$47.50 - $71.25

Sanger Heart and Vascular Institute

is seeking an Ambulatory Nurse Manager to provide operational, clinical, and administrative leadership for its multi‑site Electrophysiology (EP) ambulatory nursing network. The EP nursing team delivers care across multiple ambulatory locations and specialized programs, including clinic nursing, nurse navigation, and subspecialty workflows for increasingly complex patient populations. The Nurse Manager will oversee daily operations, cross-site coordination, staffing, onboarding, education, clinical standardization, physician collaboration, and the execution of growth initiatives. This leader will promote operational consistency, align nursing practice, develop team members, support continued EP program growth, and collaborate with Medical Center departments and service lines to ensure comprehensive, high-quality patient care. Responsibilities also include contributing to overall practice management and the education and professional development of nurses, unlicensed assistive personnel, and other clinic staff as appropriate to the care setting. Strong leadership experience is preferred. Successful candidates will have a cardiac background and experience maintaining established programs.

EDUCATION/EXPERIENCE:

Graduation from an accredited School of Nursing, Bachelor's degree required, Master's degree preferred, one of which must be in Nursing. Five years' nursing experience preferred. Two years of acute care experience preferred within the last ten years. Ambulatory experience preferred. Previous management or supervisory experience preferred.

LICENSURE, CERTIFICATION, And/or REGISTRATION

Current license as a Registered Nurse (RN) in the State of applicable state required. Basic Cardiac Life Support (BCLS) required. Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), or Pediatric Emergency Assessment Recognition and Stabilization (PEARS) may be required within one year in select clinical areas. Certification in specialty area preferred.

ESSENTIAL FUNCTIONS

1. Supervises and coordinates personnel activities including staff selection, hiring, orientation, performance management, merit recommendations, staff time off schedules, education, credentialing, and continued professional development.

• Ensures care is delivered in accordance with the Patient and Family promise. Maintains privacy, confidentiality, and security for patients, families, visitors, and staff. Facilitates resolution of conflicts, collaborates with Patient and Family Relations to promote service recovery and empowers staff in conflict resolution.


• Responsible for compliance with all internal and external professional and regulatory agency standards including DFS, CMS, and TJC, with clinic Plan of Care guidelines, WFBH Department of Nursing policies and standards, and applicable state Board of Nursing standards of practice. Identifies compliance issues and collaborates with DON and WFBH compliance office to develop and implement action plans as needed.


• Provides leadership to staff to ensure goals are met through established standards of performance, support of the Mission, Vision, and Values of WFBH, and evidence-based practice.


• Develops and maintains coordination/cooperation with other clinics and/or between service lines, patients, and all healthcare professionals to provide consistent, excellent patient care. Accountable for the quality and appropriateness of health care delivery and for the environment in which clinical patient care is practiced.


• Ensures patient population competencies. Provides appropriate patient care delivery in accordance with specific patient population by utilizing knowledge and patient needs for age/development.


• Engages in self-development of clinical, managerial, and professional goals. Takes responsibility for continuing education to develop best practices and maintain the highest level of patient care and staff development.


• Participates with business administrator in planning, developing, implementing, and monitoring budgetary process for assigned areas. Assures nursing/clinical workload is measured and based upon established benchmarks and patient needs to optimize quality, cost effective care.


• Develops and implements QI programs that result in improvement in the quality of patient care. Ensures indicators that are measurable and outcome based. Ensures staff are involved in the QI process.


• Performs and maintains competency for point of care testing as assigned, ensuring compliance with WFBH Point of Care policies and with applicable state and federal regulations.


• Demonstrates the attributes of Caring Leadership, communicates effectively, and motivates others to achieve established outcomes.


• Ensures the hospital mission, the philosophy of the Department of Nursing, and service line objectives of the clinical area are achieved through annual goals and objectives that are measurable and accomplished within the specified periods.

Skills/Qualifications

• Negotiation and conflict resolution skills


• Flexibility in a changing environment


• Ability to function under stressful conditions and difficult situations


• Ability to lead a team effectively


• Knowledge of regulatory standards

Work Environment

• Well‑lit, well‑ventilated, and adequate space


• Contact with patients and family members under wide variety of circumstances


• Combination of medical office and exam/procedure room settings


• Regular exposure to blood‑borne diseases, infectious and contagious diseases

PHYSICAL REQUIREMENTS

Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling.

Our Commitment To You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well‑being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training


• Premium pay such as shift, on call, and more based on a teammate's job


• Incentive pay for select positions


• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs


• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long‑Term Disability


• Flexible Spending Accounts for eligible health care and dependent care expenses


• Family benefits such as adoption assistance and paid parental leave


• Defined contribution retirement plans with employer match and other financial wellness programs


• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third‑largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value‑based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.