Ambulatory Clinic Nurse (RN) Care Coordinator-Plastic Surgery

The University of Kansas Health System; North Kansas City (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

The University of Kansas Health System is seeking an Ambulatory Clinic RN Care Coordinator. You will provide clinical nursing care, coordinate services, educate patients, and support physicians in clinic sessions to ensure the plan of care is understood and orders are completed.

Key responsibilities include triage, care coordination across disciplines, and maintaining patient records with EMR tools. A BSN and 2+ years RN experience are preferred.

Qualifications

• RN with BSN; 2+ years of RN experience required.
• Experience coordinating care and educating patients.
• Proficient in EMR documentation and patient data review.

Responsibilities

• Manage patient flow, triage, and direct patient care.
• Serve as liaison among desk, nursing, physicians, and clinic manager.
• Develop expected outcomes and coordinate resources with providers.
• Support practice to improve patient outcomes and quality of life.
• Educate patients and families about care plans and medications.

Skills

RN experience

Care coordination

Patient education

EMR documentation

Communication

Triage

Education

BSN

HS Diploma

Tools

EMR

Job description

Position Summary / Career Interest:

The Ambulatory Clinic RN Care Coordinator is a licensed registered professional nurse who is a clinical expert who provides ethical, evidence-based, safe and compassionate nursing care. The Ambulatory Clinic RN Care Coordinator focuses on patient safety and the quality of nursing care by identifying and clarifying patient needs, performing clinic related patient care, conducting health education, promoting patient advocacy, coordinating healthcare services, and evaluating patient outcomes. The RN Care Coordinator will provide support to their assigned physicians by communicating with the patient/family/caregiver and relaying the information to the physician. They will provide support and nursing care services during the physician’s clinic sessions and ensuring the patient/family/caregiver understands the plan of care. They will verify all orders placed during the clinic session have been completed and the physician has been notified of the results.

Responsibilities and Essential Job Functions

• Responsible for management of patient flow, triage, and direct patient care.
• Liaison of communication between front desk staff, nursing staff, physicians, and clinic manager
• Manage the care of the patient population by developing expected patient outcomes, defining appropriate resource utilization, and working with the provider to set patient goals.
• Provide nursing support/coordination to the practice to optimize patient outcomes and to improve patient’s quality of life through clinical and educational programs and/or support services.
• Support patient self-management of disease.
• Coordinate continuity of patient care with patients and families following hospital admission, discharge, and ER visits.
• Manage high risk patient care, including management of patients with multiple co-morbidities or high risk for readmission to a hospital setting, including a registry.
• Develop relationships with patients and competently uses assessment skills to identify physical, psychosocial, financial, and environmental health care needs of the patient.
• Educate the patient and appropriate ancillary personnel about the health care needs, safety issues and benefits which include patient education.
• Utilize available electronic tools, such as EMR, to efficiently document assessments, clinical finds, plans of treatment and progress toward goals.
• Observes, records and reports patient’s condition and reaction to drugs and treatments to physicians. Educates patient/family about diagnostic procedures, medications, nutrition and maintenance of health and wellness.
• Maintains/reviews patient records, charts and other pertinent information. Records tests and examination results and then follows up with patient. Posts tests and examination results.
• Responds to/refers incoming patient treatment-related phone calls. Instructs patient and family regarding medications and treatment instructions.
• Maintains patient confidentiality.
• In providing patient care, document using EMR to maintain and/or develop patient records in compliance with practice standards
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• High School Graduate
• Bachelor Degree Nursing
• 2 or more years of RN experience.

Preferred Education and Experience

• Previous medical office experience.

Required Licensure and Certification

• Licensed Registered Nurse (LRN) – Multi-State – State Board of Nursing Must have current active multistate state Registered Nurse (RN) license in good standing in state in which you live. Staff hired prior to 2/1/2024 are required to obtain a multistate state RN license from the state in which they live at the time of their next RN license renewal by 4/30/2026.
• Basic Cardiac Life Support (BLS or BCLS) – American Heart Association (AHA) within 14 days

Knowledge Requirements

• Basic typing and word processing ability.
• Excellent analytical, critical thinking and problem-solving skills.

We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.