Ambulatory Clinic Care Coordinator (RN)- Workers Compensation

The University of Kansas Health System; United States; On-site; USD 42,000 - 66,000; Part time

Job summary

The University of Kansas Health System is seeking an Ambulatory Clinic Care Coordinator (RN) for the Workers' Compensation program. This part-time position supports scheduling follow-ups, coordinating care plans with providers and employers, and ensuring efficient clinic workflows.

Responsibilities include managing patient flow, triaging, educating patients, and documenting in the EMR to support quality outcomes. RN licensure and BLS are required; prior medical office experience is preferred.

Qualifications

• Bachelor’s degree in nursing is required.
• Minimum of 2 years RN experience.
• Medical office experience preferred.

Responsibilities

• Coordinate follow-up appointments and calls for patients.
• Liaise with care providers and employers to align patient plans.
• Use EMR/computer systems to document and schedule follow-ups.
• Manage patient flow, triage, and direct patient care in ambulatory clinic.
• Educate patients and families about medications and treatment plans.
• Maintain patient records and confidentiality in EMR.

Skills

Analytical thinking

Critical thinking

Problem solving

Communication

Education

Bachelor Degree Nursing

High School Graduate

Job description

Position Title Ambulatory Clinic Care Coordinator (RN)- Workers Compensation Days - Part Time Medical Pavilion

Position Summary / Career Interest: We are seeking a Workers Compensation Clinical Nurse Coordinator. Below are some of the job functions for this role:

• Schedule follow up appointments/phone calls for the patient
• Coordinating patient care plans by liaising with all necessary care providers and employers to ensure patient needs are met
• Use computer software to coordinate follow up appointments and phone calls
• Work to create efficient systems and workflows within the clinic(s)

Responsibilities and Essential Job Functions

• Responsible for management of patient flow, triage, and direct patient care.
• Liaison of communication between front desk staff, nursing staff, physicians, and clinic manager
• Manage the care of the patient population by developing expected patient outcomes, defining appropriate resource utilization, and working with the provider to set patient goals.
• Provide nursing support/coordination to the practice to optimize patient outcomes and to improve patient’s quality of life through clinical and educational programs and/or support services.
• Support patient self-management of disease.
• Coordinate continuity of patient care with patients and families following hospital admission, discharge, and ER visits.
• Manage high risk patient care, including management of patients with multiple co-morbidities or high risk for readmission to a hospital setting, including a registry.
• Develop relationships with patients and competently uses assessment skills to identify physical, psychosocial, financial, and environmental health care needs of the patient.
• Educate the patient and appropriate ancillary personnel about the health care needs, safety issues and benefits which include patient education.
• Utilize available electronic tools, such as EMR, to efficiently document assessments, clinical finds, plans of treatment and progress toward goals.
• Observes, records and reports patient's condition and reaction to drugs and treatments to physicians.
• Educates patient/family about diagnostic procedures, medications, nutrition and maintenance of health and wellness.
• Maintains/reviews patient records, charts and other pertinent information.
• Records tests and examination results and then follows up with patient.
• Posts tests and examination results.
• Responds to/refers incoming patient treatment‑related phone calls.
• Instructs patient and family regarding medications and treatment instructions.
• Maintains patient confidentiality.
• In providing patient care, document using EMR to maintain and/or develop patient records in compliance with practice standards.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities.
• Skills and duties may vary dependent upon your department or unit.
• Other duties may be assigned as required.

Required Education and Experience

• High School Graduate
• Bachelor Degree Nursing
• 2 or more years of RN experience.
• Preferred Education and Experience Previous medical office experience.

Required Licensure and Certification

• Basic Life Support Heartsaver (BLS HS) (Non-Clinical) - American Heart Association (AHA) or obtained within 14 days
• Licensed Registered Nurse (LRN) - Multi-State - State Board of Nursing
• Must have current active multi-state Registered Nurse (RN) license in good standing in state in which you live OR active single state RN license in good standing in the state you will be working, with proof of application of a multi-state RN license in the state in which you live.
• Staff hired prior to 2/1/2024 are required to obtain a multi-state RN license from the state in which they live at the time of their next RN license renewal by 3/31/2026.

Knowledge Requirements

• Basic typing and word processing ability.
• Excellent analytical, critical thinking and problem-solving skills.

Time Type: Part time

Important information for you to know as you apply:

The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion. The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link [e-mail]. Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

About The University of Kansas Health System

As part of the region’s premier academic medical center, The University of Kansas Health System in Kansas City is a world‑class healthcare provider and destination for complex care and diagnosis. We are driven by our commitment to service, continuous improvement and to the highest degree of excellence. Collaboration between physicians, nurses, researchers, educators and other professionals who share their expertise leads to exciting discoveries and life‑changing treatments for the people we serve.