Temporary - Ambulatory Care - Pharmacy Technician - Medication Access Specialist - OSC Pharmaco[...]

John Muir Health; Walnut Creek (CA); On-site; USD 52,403 - 70,739; Full time

Benefits offered by this job

Competitive salary

Benefit package available

Job summary

John Muir Health is seeking a Medication Access Specialist in Walnut Creek, California. This role supports ambulatory care pharmacy programs, focusing on patient assistance with prior authorizations and medication refills. Ideal candidates will have experience in a clinical pharmacy setting and strong collaboration skills with healthcare teams.

The position is temporary but expected to last until at least December 31, 2026, offering competitive pay ranging from $38.04 to $51.35 per hour.

Qualifications

• 3-5 years of experience as a licensed Pharmacy Technician in a clinical setting.
• Demonstrated experience with medication access workflows.
• Strong understanding of specialty medications and patient assistance programs.

Responsibilities

• Complete prior authorizations.
• Communicate with insurers and clinic staff.
• Work on refill protocols to prevent therapy interruptions.

Skills

Experience with prior authorizations

Communication with insurers and staff

Collaboration skills

Education

High school diploma or equivalent

Completion of Pharmacy Technician Program

Tools

Electronic health records (EHRs)

Pharmacy benefit tools

Prior authorization portals

Job description

Medication Access Specialist

Overview

The Medication Access Specialist supports ambulatory care pharmacy programs by providing assistance with prior authorization (PA) and financial assistance (FA) processes, medication refills, and related patient support activities. The role focuses on completing prior authorizations, communicating with insurers and clinic staff, and working on refill protocols to prevent therapy interruptions. The Specialist serves as a key liaison between patients, providers, payers, and pharmacy teams to ensure smooth medication access.

Responsibilities

• Complete prior authorizations.
• Communicate with insurers and clinic staff.
• Work on refill protocols to prevent therapy interruptions.
• Collaborate with pharmacists, providers, and insurance companies to resolve access barriers and support patient adherence.

Qualifications

• High school graduate or equivalent required; completion of Pharmacy Technician Program preferred.
• 3‑5 years of experience as a licensed Pharmacy Technician in a clinical, ambulatory care, or specialty pharmacy setting.
• Demonstrated experience with prior authorizations, insurance verification, and medication access workflows.
• Proficient in using electronic health records (EHRs), pharmacy benefit tools, and prior authorization portals (e.g., CoverMyMeds, Surescripts).
• Strong understanding of specialty and high‑cost medications, including coordination with patient assistance programs (PAPs) and manufacturer hubs.
• Strong collaboration skills with pharmacists, providers, and insurance companies.

Certifications / Licensure

Pharmacy Technician – California Board of Pharmacy – Required; CPhT Pharmacy Technician – PTCB Pharmacy Technician Certification Board – Required.

Employment Type

Temporary, expected to last at least until December31,2026.

Work Shift

08:00–17:00 (U.S.).

Pay Range

$38.04–$51.35 per hour, adjusted to the local market if hired outside of the Bay Area.

Benefits

Competitive salary and benefit package available.

EEO Statement

As an Equal Opportunity employer, we encourage and consider all applicants for employment without regard to race, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or any other characteristic protected by law. For more information, please visit the EEO website.