Ambulatory Care Coordinator

Boston Medical Center; Towson (MD); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Generous paid time off

Free parking

Transit subsidY

Fitness center

Tuition assistance

Health, dental, vision

Retirement savings plan

Job summary

GBMC HealthCare is seeking a Care Coordinator for Population Health to strengthen quality performance through data and reporting. The role focuses on monitoring gaps in care, coordinating outreach, and linking patients to services in an ambulatory setting, with collaboration across the care team at Towson.

The candidate will work with physicians, nurses, and behavioral health staff, ensuring smooth operation and patient-centered care across the care continuum.

Qualifications

• High School graduate or higher.
• 3 years medical office experience navigating the healthcare system.
• Knowledge of medical and insurance terminology.
• Strong communication skills (oral and written).
• Proficiency with EMR, email, internet, spreadsheets and databases.
• Ability to analyze and interpret reports.

Responsibilities

• Promote population health management and quality performance via data and reporting.
• Oversee care coordination activities for patients in need.
• Link patients to health care services, community resources, and social supports.
• Generate and review patient reports from the EHR to identify gaps in care.
• Collaborate with the Practice Manager, RN Care Manager and clinical team.
• Provide back-up support to other Care Coordinators when needed.

Skills

Med/insurance terminology

Oral & written communication

Problem solving

Customer service

EMR / computer skills

Analytical skills

Care coordination navigation

Education

High School Diploma or higher

Tools

EMR

Job description

## Ambulatory Care CoordinatorApplylocations: GBMC Hospital: Health Partners at Jonestowntime type: Full timeposted on: Posted Todayjob requisition id: JR106989The Care Coordinator for Population Health is responsible for ensuring compliance with the quality goals and metrics set forth by the health system and various insurance carriers. This individual will assist in the design and implementation of population health management reports related to monitoring for gaps in care and care coordination activities. The Care Coordinator for Population Health will also be responsible for generating and reviewing patient reports from the organization’s electronic health record system to identify gaps in care and target patient care coordination outreach efforts. The Care Coordinator for Population Health’s primary responsibilities are to promote population health management and robust quality performance through data and reporting, to oversee coordination of care activities for patients in need, and to link patients to health care services, community resources, and social supports. The Care Coordinator will work collaboratively with the Practice Manager, Lead Physician, RN Care Manager, Behavioral Health Consultant and other care team members within the ambulatory primary care setting to best serve the needs of the identified patient panel. The Care Coordinator of Population Health may also serve in a back-up role to Care Coordinators embedded in the primary care, Patient Centered Medical Home, setting.**Education:** High School Graduate or higher **Experience:** 3 years Medical Office experience and experience navigating the healthcare system **Skills:** • Knowledge of medical and insurance terminology • Skill in oral and written communication to address inter- and intradepartmental concerns, solve problems and address conflict. • Skill in problem solving using available resources in innovative ways. • Customer service • Computer and personal productivity skills to enable effective use of EMR, e-mail, the internet, word processing, spreadsheets, presentation and database packages. • Analytical skills necessary to prepare and interpret reports • Navigating the health care system and providing resources to patients. • Demonstrate problem solving skills and the ability to research and evaluate innovative ways to use community resources**Patient & Workplace Safety:*** Employee has knowledge and understanding of patient and workforce safety as it relates to job duties.**Patient Population:*** Demonstrates competency in the delivery of care and applies the knowledge to meet age-specific needs if applicable.**Pay Range**$17.30 - $25.11Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.**Equal Employment Opportunity**GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.*Situated in scenic Towson, GBMC represents more than just a hospital; it's a legacy of over 60 years in premier healthcare. Our beautiful suburban campus is home to a facility with over 250 beds, 23,000 admissions, and 52,000 emergency room visits each year. GBMC is currently seeking talented, compassionate employees to support patients of the communities we serve. GBMC has also been named “best place to work!”**At GBMC Health Partners, we don't just provide comprehensive medical care – we build lasting relationships. When it comes to the care of our patients, for us, it's personal. Whether you’re a physician leading proactive health strategies, a nurse practitioner providing care, or a medical assistant ensuring seamless operations, your role here is pivotal.**At Gilchrist, we transcend traditional hospice care. Every individual's journey is unique, and we pride ourselves on being there, every step of the way. For over three decades, Gilchrist has stood as a pillar of compassion and dedication as Maryland's premier nonprofit provider for serious illness and end-of-life care. We are more than just a hospice; we are a life-affirming promise ensuring every moment is lived to its fullest.**Hospice of Washington County (HWC), situated in Hagerstown, MD, is the only licensed provider for hospice care within Washington County. Our team of committed professionals understands the importance of ensuring that every individual is able to LIVE their life to the fullest. The focus is on caring for the individual, not the cure. Hospice focuses on helping a person live; making the most of each minute, hour, day, week and month they may have during the final season of life. It is about allowing self-determined life closure; individuals remain the decisions makers of how they will spend their precious days, weeks, and months. Hospice focuses on quality of life, not quantity. We provide hospice care wherever the individual designates as their home. That can be in a private residence, nursing home, or assisted living facility. Hospice care is available to patients of any age, religion, race, or illness. Hospice care is covered under Medicare, Medicaid, most private insurance plans.***What We Offer:*** Competitive salary and generous paid time off* Free parking* Monthly MTA bus pass subsidy-85% paid by GBMC "if applicable"* Company subsidized onsite fitness and wellness center "if applicable"* Pre-paid tuition to pursue professional development, additional certifications, and degree programs* Comprehensive health, dental, and vision coverage* 401 (a) and 403 (b) retirement savings plan