AM Restaurant Server

HHM Hotels; Pasadena (CA); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401k Company Match

Travel Discounts

Commuter Transit and Parking Benefits

Wellness Program

Educational/Professional Development

Referral Bonus Program

Résumé du poste

HHM Hotels is seeking an AM Restaurant Server in Pasadena, CA. This role involves taking orders, serving guests, and maintaining a welcoming dining experience while following brand standards and sustainability guidelines.

Responsibilities include POS order entry, ensuring guest satisfaction, table setup/clearing, and assisting in other service duties as needed to cover shifts and peak periods.

Qualifications

• High school diploma or equivalent required or preferred.
• Previous food and beverage experience required or equivalent training.
• Knowledge of POS systems.
• TIPS certification preferred.

Responsabilités

• Take food and beverage orders and enter them in the POS system.
• Ensure overall guest satisfaction.
• Set and clear dining tables.
• Stock service stations with items such as ice, napkins, or straws.
• Assist in order pickup from kitchen and ensure accurate food prep.
• Prepare guest checks and process payments as needed.
• Assist with bartending and bussing during peak periods or staff shortages.
• Support efforts to improve guest satisfaction scores.
• Follow HHM EarthView sustainability guidelines and safety standards.
• Perform other duties as requested by management.

Connaissances

F&B service experience

POS systems

Formation

High School diploma or equivalent

Description du poste

Opportunity: AM Restaurant Server

Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards.

Your Growth Path

Restaurant Supervisor/Banquet Server/Captain – Restaurant Manager – Banquet Manager

Your Focus

• Take food and beverage orders and place orders in the point of service system.
• Ensure overall guest satisfaction.
• Set and clear tables in dining areas.
• Stock service stations with items such as ice, napkins, or straws.
• Pick up orders from food preparation areas and ensure food is prepared accordingly.
• Prepare guest check and if appropriate complete payment transaction.
• Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent preferred.
• Previous food and beverage experience required or equivalent training.
• Knowledge of POS systems.
• TIPS certification preferred.

HHM Benefits and Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Source: HHM Hotels