AM/PM Server

Hotel Indigo Detroit; Detroit (MI); On-site; USD 32,000 - 52,000; Full time

Job summary

Restaurant Server position at Meyer Jabara Hotels focuses on promoting the menu and delivering outstanding guest service while ensuring accurate orders and timely service in a high-volume dining setting. Ideal candidates have at least 1 year of server experience, strong communication skills, knowledge of food safety, and the ability to thrive in a fast-paced environment.

Work authorization in the United States is required; TIPS certification is a plus.

Qualifications

• High School Diploma or equivalent preferred.
• Ability to read, write, and speak English effectively.
• Minimum of 1 year of server experience in a high-volume or fine dining restaurant or dining facility.

Responsibilities

• Greet guests promptly and provide a welcoming dining experience.
• Accurately take food and beverage orders.
• Present and describe menu specials to guests.
• Answer guest questions regarding menu items, preparation methods, and pricing.
• Ensure food appearance, temperature, and portion sizes meet quality standards.
• Deliver food and beverages in a timely and professional manner.
• Prepare guest checks accurately following standard procedures.
• Process guest payments and provide accurate change.
• Clean, clear, and reset tables and service items.
• Complete assigned side-work and cleaning checklists.
• Restock service stations and supplies as needed.
• Assist with guest seating and answer restaurant telephone calls when necessary.
• Maintain a strong commitment to guest satisfaction.
• Maintain reliable attendance and punctuality.

Skills

Verbal communication

Written communication

Hospitality attitude

Multitasking

Food safety knowledge

Wine & beverage knowledge

TIPS certification

Computer system operation

Customer service

Teamwork

Education

High School Diploma or equivalent preferred

Job description

Work today, get paid tomorrow! Tired of waiting for your paycheck? We hear you!

We believe that if you put in the hard work today, you should be able to enjoy the rewards tomorrow. That is why we partner with ZayZoon to offer our team members Earned Wage Access.

No more stressing over unexpected bills, expensive payday loans, or waiting out a long pay cycle. Work your shift, open the app, and cash out up to 50% of your earnings the very next day. It is your money! You earned it, so you choose when to use it!

Job Description

Job Title: Restaurant Server

Department:

Reports To: Restaurant Manager

What's Your JQ? MJ Hotels Want to Know. What's Your JQ? MJ Hotels Want to Know. (youtube.com)

N.B. This position requires applicants to already have work authorization for the United States of America.

Position Summary:

The Restaurant Server is responsible for promoting and selling the menu while delivering exceptional guest service. This position ensures accurate order taking, timely food delivery, guest satisfaction, and compliance with restaurant service and food safety standards.

Experience & Education

• High School Diploma or equivalent preferred
• Ability to read, write, and speak English effectively
• Minimum of 1 year of server experience in a high-volume or fine dining restaurant or dining facility

Essential Functions & Responsibilities

• Greet guests promptly and provide a welcoming dining experience
• Accurately take food and beverage orders
• Present and describe menu specials to guests
• Answer guest questions regarding menu items, preparation methods, and pricing
• Ensure food appearance, temperature, and portion sizes meet quality standards
• Deliver food and beverages in a timely and professional manner
• Prepare guest checks accurately following standard procedures
• Process guest payments and provide accurate change
• Clean, clear, and reset tables and service items
• Complete assigned side-work and cleaning checklists
• Restock service stations and supplies as needed
• Assist with guest seating and answer restaurant telephone calls when necessary
• Maintain a strong commitment to guest satisfaction
• Maintain reliable attendance and punctuality

Skills & Qualifications

• Strong verbal and written communication skills
• Professional and friendly hospitality attitude
• Ability to multitask and stay organized in a fast-paced environment
• Knowledge of food safety and safe food handling procedures
• Knowledge of wines and alcoholic beverages
• TIPS certification or ability to become TIPS certified
• Ability to operate the computer system
• Strong customer service and teamwork skills

Physical Requirements

• Ability to bend and lift food trays up to 40 lbs.
• Ability to work continuously in a fast-paced environment
• Ability to stand for extended periods throughout the shift
• Ability to climb stairs
• Ability to safely carry hot and cold food items

Mental & Environmental Requirements

• Ability to work effectively under pressure
• Strong attention to detail and accuracy
• Ability to hear and respond to guest requests
• Ability to assess guest body language and expressions
• Ability to explain menu items and specials clearly
• Ability to accurately write and communicate orders
• Maintain professional language, appearance, and conduct at all times

Duties & Responsibilities

• Deliver exceptional guest service throughout the dining experience
• Promote menu items and specials to increase sales
• Maintain cleanliness and organization of dining and service areas
• Follow all food safety and alcohol service standards
• Assist team members during busy service periods
• Support restaurant operations and guest satisfaction initiatives
• Maintain positive communication with guests and coworkers

Equipment Used

• Toaster
• Espresso machine
• Coffee machine
• Blender
• Micro's computer terminal
• Heat lamp
• Mop and bucket
• Cleaning chemicals
• Dustpan and broom

Do you have what it takes for this job?

At Meyer Jabara Hotels, our mission is to honor, host and create memorable moments and make true connections. This is part of what we call the J-Quality!

We do this by creating an environment whereby all associates accept empowerment and ownership to go above and beyond for all of our guests.

Are you a dynamic, enthusiastic, and guest-focused individual with a passion for the hospitality industry? If so, we have an exciting opportunity for you to begin your Journey with us and show us your J-Quality!

Test your JQ and see if you have what it takes to be a part of our team!

What is your JQ?

https://www.youtube.com/watch?v=qAGd0FhBqJs&feature=youtu.be

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Employment Subject to a satisfactory background check.