AM/PM Houseperson- Holiday Inn Express- Springfield

Merete Hotel Management; Springfield (OR); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Flexible scheduling

Health benefits

Paid time off

Travel industry discounts

Résumé du poste

Merete Hotel Management is seeking a Houseperson to support Front Desk and Housekeeping by cleaning hallways, public areas, and meeting rooms, and assisting with guest services. You will stock linen closets, report maintenance needs, and help with special guest requests, such as baby cribs or extra items.

Ideal candidates demonstrate strong customer service, reliability, and the ability to work with supervisors and other associates in a fast-paced hotel environment.

Qualifications

• Excellent customer service skills.
• Ability to communicate with guests and team members.
• Demonstrates punctuality and reliability.

Responsabilités

• Clean and vacuum hallways and public areas.
• Stock linen closets with clean linen.
• Report maintenance, repairs, damage or missing property.
• Communicate guest requests to supervisor.
• Deliver items to guests (cribs, beds, appliances).
• Retrieve soiled linen and empty trash.

Connaissances

Customer service

Time management

Communication

Description du poste

Unlock Your Potential at Merete! Ready for a change? Merete offers more than just a job; we provide a steppingstone to your future. With us, you’ll tackle exciting challenges and grow. See which positions are open and apply today.We offerCompetitive PayFlexible SchedulingCareer Development / Advancement OpportunitiesPaid Time OffHealth BenefitsTravel Industry DiscountsAt Merete, we are committed to establishing a supportive and welcoming workplace environment where bias is acknowledged and overcome and where all associates feel welcomed and supported. We value and develop people from all backgrounds and, experiences, leading us to better serve our guests, associates, and community.Merete is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.HOUSEPERSONAssociates are paid weekly!SUMMARYAssist Front Desk and Housekeeping with guest services as well as being responsible for cleaning hallways, restrooms, meeting rooms, and other public areas.ESSENTIAL FUNCTIONSClean and vacuum hallways and public areas.Stock linen closets with clean linen.Report all maintenance and repair needs.Report all damage, vandalism, and missing hotel property.Communicate with supervisor all guest requests and problems.Deliver guests with special items (e.g., baby cribs, rollaway beds, microwave, refrigerators)Retrieve soiled linen from housekeeping carts and empty trash on carts.Move furniture and assist in rotating mattress.Set up and tear down meeting rooms.Report all unsafe conditions immediately.Complete other duties as assigned by manager.Regular and reliable attendance and punctuality are essential functions of this position.Treating others with respect at all times and behaving in a manner that is positive, productive and promotes teamwork at all times is an essential function of this job.PHYSICAL DESCRIPTIONPhysically able to perform cleaning duties.Lift and carry average weight of 30lbs frequently, maximum weight frequently 50lbs.Standing/walking up to two miles per day on cement, tile, asphalt, and carpet.Reaching/overhead extension to pull items down.Pushing and pulling average weight frequently 50lbs, maximum weight 150lbs.Repetitive motions of bending, kneeling, stooping, and twisting.WORKING CONDITIONSWorking with and exposed to fumes, chemicals, vibrations, humidity, cold, heat, dust, and noise.Must adhere to the Hotel’s safety standards and procedures, hearing, eye, hand protection for equipment operation.SUCCESS FACTORSEffectively manage time.Ability to communicate with guests as well as team members.Ability to adjust schedule changes and cover shifts on short notice.Able to work a variety of hours/shifts.Follow all appropriate policies and procedures while constantly striving to improve all standards of operation.Follow all safety procedures. Meets or exceeds productivity standards set by Manager.Must have excellent customer service skills.Must pass criminal background check.