AM In Room Dining Server

PCH Hotels & Resorts Inc.; Fairhope (AL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Discounts on hotel stays, dining, golf

Marriott discounts

Job summary

The Grand Hotel Golf Resort & Spa, Autograph Collection, located on the Alabama Gulf Coast, invites you to join our in-room dining team as a Server. Deliver Room Service with pride, ensuring each dish is presented beautifully and served promptly to guests in their rooms.

As part of PCH Hotels & Resorts, you’ll bring a friendly, attentive service to guests, garnish and prepare meals, and support the Room Service team to maintain exceptional guest experiences.

Qualifications

• Previous experience in hotel/restaurant service preferred.
• Ability to stand for long periods and carry trays.

Responsibilities

• Guest interaction: deliver rooms with a warm, positive attitude.
• Timely delivery of Room Service orders to guest rooms.
• Presentation & preparation: garnish, decorate, and portion dishes.
• Attentive service: respond to guest requests during delivery.
• Operational support: complete side work and assist team.

Skills

Customer service

Hospitality

Food safety

Job description

Step into a rewarding career as an In-Room Dining Server at the luxurious Grand Hotel Golf Resort & Spa, Autograph Collection, part of the renowned PCH Hotels & Resorts portfolio. Located along the picturesque Alabama Gulf Coast, the Grand merges rich Southern charm with modern elegance, offering guests exceptional dining experiences from the comfort of their rooms. Join our hospitality team to create memorable in-room dining moments that showcase thoughtful, attentive service and beautifully presented dishes. Discover the Grand Life—where exceptional guest service and culinary excellence come together!

As an In-Room Dining Server, your primary role is to deliver Room Service orders promptly, ensuring that guests enjoy an outstanding, in-room dining experience. You’ll take pride in the presentation of each dish, garnishing and preparing meals before delivery. In this role, you’ll have the opportunity to deliver delightful moments to guests, bringing both meals and a friendly, attentive service right to their door.

Key Responsibilities:

• Guest Interaction: Approach every delivery with a warm, positive attitude, ensuring each guest feels valued and enjoys a seamless in-room dining experience.
• Timely Delivery: Promptly deliver Room Service orders to guest rooms, ensuring all items meet presentation standards.
• Presentation & Preparation: Garnish and decorate dishes, brew coffee, toss salads, and portion desserts to elevate the guest experience.
• Attentive Service: Remain responsive to guests' needs during delivery, addressing requests and providing friendly service.
• Operational Support: Complete side work tasks to support Room Service operations and assist team members as needed.

Perks & Benefits: As part of the Grand Hotel Golf Resort & Spa and PCH Hotels & Resorts, associates enjoy a wide array of perks and benefits, including:

• Comprehensive health, dental, and vision plans with both FSA and HSA options.
• 401(k) with company matching to help plan for your future.
• Discounts on hotel stays, dining, golf, and retail at PCH properties.
• Marriott worldwide discounts for travel and accommodations.

Join our team at the Grand Hotel Golf Resort & Spa, where delivering an exceptional guest experience is our passion, and unforgettable in-room dining moments are our specialty!