Alternative Investments Specialist I

UMB Bank; Milwaukee (WI); On-site; USD 45,000 - 66,000; Full time

Benefits offered by this job

Paid Time Off

401(k) matching

Annual incentive pay

Medical, dental, vision insurance

Health savings account

Job summary

UMB Bank in Milwaukee, WI is seeking an Alternative Investment Specialist to balance accounts for all alternative investment transactions with precision to the penny. The role includes daily reconciliation and accurate setup of new funds, with a dual-control environment that pairs a balancer with a reviewer.

You will handle customer inquiries by phone and email while advancing toward potential reviewer duties, supported by a Bachelor's degree and at least six months of client-facing balancing

Qualifications

• Bachelor's degree required.
• One year of balancing accounts/activity.
• Minimum of six months providing direct phone or in person support for clients and customers.

Responsibilities

• Balance and review transactions for all alternative investment accounts to achieve complete accuracy.
• Answer client emails and phone calls to achieve customer satisfaction.

Skills

Detail orientation

Customer service

Education

Bachelor's degree

Tools

Balancing & reconciliation

Job description

Hybrid

Milwaukee WI

Full time

R-9030

The Transfer Agency team balances the work that the operations team processes. All balancing must be done daily and accurate to the penny. In addition to balancing, the group ensures accurate setup when new funds come to the company.

As an Alternative Investment Specialist , you will balance accounts to achieve complete accuracy. As you progress in your career, there will be an opportunity to become a reviewer. This team is operated with dual control where there is always a balancer and a reviewer. Additional responsibilities include customer contact both over the phone and through email.

How you’ll spend your time:

• Use your detail-orientation to balance and review transactions for all alternative investment accounts to achieve complete accuracy.

• Use your customer service background to answer client emails and phone calls to achieve customer satisfaction.

We’re excited to talk with you if:

• You possess a Bachelor's degree

• One year of balancing accounts/activity

• Minimum of six months providing direct phone or in person support for clients and customers

Bonus Points if:

• Knowledge of mutual funds and alternative investment products.

• One year of balancing and reconciling experience within a transfer agency.

• Related internship experience will also be considered.

This position was posted on 09/16/2026. The application deadline for this position is 45 days from the posting date unless filled earlier.

Compensation Range:

$44,685 - $65,736

The posted compensation range on this listing represents UMB’s good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. Please see the description of benefits included with this job posting for additional information.

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more?

You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to [e-mail] to let us know the nature of your request.

If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.

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Who we are

We are more than a company. We are advisors, consultants, problem solvers, friends, community members, experts, and we are here to help you make the best of every moment with a financial foundation that can help you succeed.

Learn more about UMB's vision (https://p1.aprimocdn.net/umb/8cf58ce2-e9d6-4621-b60a-b09f01638943/UMB_Tuce_Book_Original_file.pdf)

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