Alternative Investments Loan Operations, Senior Associate

State Street Corp; Clifton (NJ); On-site; USD 52,000 - 94,000; Full time

Job summary

State Street Corp. seeks a senior operations leader within the Alternative Investment Solutions Loans Unit in New Jersey. The role combines day-to-day service delivery to large fund managers with significant managerial responsibilities and hands-on delivery of critical control processes.

You will interact with professionals across levels, ensuring timely reconciliations, effective client communication, and ongoing process improvements while maintaining high service standards and governance.

Qualifications

• Exceptional communication and interpersonal skills are essential.
• Strong technical investment processing and reconciliation knowledge.
• Ability to perform well under pressure and direct multiple tasks.

Responsibilities

• Deliver high quality service delivery to clients across Regions/Service functions.
• Manage internal workflow and client deadlines.
• Assist Senior mgmt in implementing a new Global Operating Model within Private Credit.
• Build and maintain client, vendor and internal team relationships.
• Ensure timely day-to-day processing and policy adherence.
• Proactively identify improvements and escalate where needed.
• Create and maintain cash and position reconciliations for client funds.

Skills

Communication skills

Interpersonal skills

Time management

Analytical skills

Financial services knowledge

Pressure management

Education

Accounting/Finance degree

Professional certifications (ACCA/CIMA/ACA/CPA)

Tools

Geneva

Job description

Who we are looking for.

The role of Alternative Investment Solutions Loans Unit (ALU) in the organization is to handle critical and time sensitive controls, executions, and decisions within investment operations. The team is responsible for the Investment book of records, trade execution, settlements, lifecycle events, corporate action processing, cash and position reconciliation. Many teams have direct contact with clients and act on their behalf while interacting with internal and external parties. The Successful candidate will be responsible for managing day to day delivery of services to several large fund managers. Position includes significant managerial responsibilities, oversight as well as some hands on delivery of services. This managerial position is within the Private Markets Fund Administration Department of State Street Alternative Investment Services Group. The Officer interacts with all levels of professionals both internally and externally. Therefore, exceptional communication and interpersonal skills are essential. The AIS Loans Unit is a growing, dynamic business unit within the Alternative Investment division. Candidates must demonstrate strong technical investment processing and reconciliation knowledge, initiative, be able to perform well under pressure and simultaneously direct multiple tasks. The position is responsible for maintaining components of the client relationships and the day-to-day servicing and administration for several client sponsored investment funds. Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

• Deliver high quality service delivery to clients across all Regions/Service functions, working closely with Senior management in your department & other client Service Teams
• Manage internal workflow and client deadlines
• Assist Senior mgmt in the implementation of a new Global Operating Model within the product line of Private Credit
• Relationship Building – Manage and develop relationships with clients, Vendors and internal development teams
• Time management – Ensure the team are meeting deadlines and delivering on processes daily
• Client focus – Consistent and active awareness of the client’s needs
• Proactively escalating and working with management on sourcing ways to improve and promote quality
• Displays a commitment to excellence
• Ability to manage client’s expectations
• Policies and Procedures – Development and upholding of company policies and procedures
• Communication with other areas of the business at a high level – NAV, QA, Development, etc
• Create and Maintain cash and Position reconciliations, delivering complete recon to the internal Fund accounting teams and clients where necessary
• Create efficiencies through technological enhancements and development
• Review and/or preparation of various client related correspondence
• Participate in adhoc projects based on client needs or internal process changes
• During the course of normal day-to-day operation, responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalating in accordance with corporate policy and guidelines detailed in relevant operating procedures

What we value

• In depth knowledge of the operational management of the following products: Private and Syndicated Loans, Notes, Private Bonds
• In depth knowledge of processing functions: Trade intake, Settlements, Lifecycle Events, complex restructures IT Literate
• Strong knowledge of Geneva for the product set in scope
• Strong verbal and written communication skills
• Strong analytical skills

Education & Preferred Qualifications

• Degree in Accounting or Finance or Business-related area (minimum 2.2 honors degree) ACCA/CIMA/ACA/CPA qualified, or part qualified an advantage
• A minimum of 2+ years’ experience at management level

Salary Range: $52,000 - $94,120 Annual

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans. For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement