Alterations Associate - Chestnut Hill

Brobston Group; Massachusetts; On-site; USD 17,000 - 25,000; Full time

Job summary

Brobston Group is seeking an Alterations Associate to sew garments and perform alterations with precision, addressing sleeves, backs, collars, and bodices as needed.

You will explain services to customers, answer questions, and provide a friendly, knowledgeable shopping experience while delivering quality work on schedule and minimizing waste.

Qualifications

• High school diploma or equivalent.
• 1–2 years of direct alterations experience.
• Strong interpersonal and communication skills.
• Ability to adapt to changing priorities and work independently or as part of a team.
• Availability to work a flexible retail schedule, including days, evenings, weekends and holidays.
• Ability to stand and walk for extended periods, use store technology, and frequently lift or move up to 25 pounds.

Responsibilities

• Sew garments and perform basic to advanced alterations, including work on sleeves, backs, sides, collars, and bodices.
• Complete minor repairs and replace buttons.
• Explain alteration services to customers, respond to inquiries, and provide a pleasant, knowledgeable experience.
• Deliver quality work on time while minimizing waste and supporting profitability.

Job description

Summary

The Alterations Associate performs garment alterations and minor repairs to support store operations and deliver a positive customer experience. The role requires attention to detail, quality work, and meeting customer specifications on time.

Responsibilities

• Sew garments and perform basic to advanced alterations, including work on sleeves, backs, sides, collars, and bodices.
• Complete minor repairs and replace buttons.
• Explain alteration services to customers, respond to inquiries, and provide a pleasant, knowledgeable experience.
• Deliver quality work on time while minimizing waste and supporting profitability.

Requirements

• High school diploma or equivalent.
• 1-2 years of direct experience.
• Strong interpersonal and communication skills.
• Ability to adapt to changing priorities and work independently or as part of a team.
• Availability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
• Ability to stand and walk for extended periods, use store technology, and frequently lift or move up to 25 pounds.