Alpha Services Transformation - Partnership Strategy & Operations- Assistant Vice President

State Street; Boston (MA); On-site; USD 110,000 - 189,000; Full time

Benefits offered by this job

401K with company match

Medical, dental, vision coverage

Vacation and sick leave

Employee Assistance Program

Performance-based incentives

Tax-advantaged savings plans

Job summary

State Street seeks an Assistant Vice President, GCI, Partnership Strategy & Operations in Boston to shape the evolution of the outsourced partnership model, run day-to-day operations, and engage with partners.

In this role, you will partner with procurement, define SoWs, manage contracts in Beeline, track metrics, and drive governance with Jira to deliver timely, strategic results. Expect 7+ years in financial services and strong program leadership.

Qualifications

• Minimum of a Bachelor's degree and 7 years in financial services.
• Experience in Strategy Transformation, Vendor Management, and Program Management.
• Strong leadership, communication, negotiation, and executive presentation skills.
• Consulting background is a plus; industry certifications are a plus.

Responsibilities

• Contribute to evolving our partnership model and adjust operations for efficiency.
• Work with procurement and business teams to create SoWs or Orders.
• Manage SoWs and contracts in Beeline with approvals.
• Invoicing and billing for contracted services.
• Track partner financial metrics vs. budgets and contractual values.
• Enact governance and oversight of partner teams with SLA/KPI governance in Jira.
• Manage impediments, drive program progress, and escalate risks.
• Apply business judgment to surface practical, high-impact options.
• Translate business challenges into actionable, structured problem solving.
• Balance competing priorities to generate strategic outcomes.

Skills

Partnership governance

Transformation experience

Program management

Stakeholder management

Communication skills

Negotiation

Leadership

JIRA

Confluence

Beeline

PowerPoint

Excel

SharePoint

Education

Bachelor's degree

Tools

JIRA

Confluence

Beeline

Job description

The Assistant Vice President, GCI, Partnership Strategy & Operations will be responsible for contributing to the strategic evolution of the implementation partnership model, managing day-to-day operations of our partnerships, and engaging directly with our partners.

What we are looking for

The GCI team is looking to hire a Partnership Strategy & Operations AVP that will be responsible for contributing to the evolution of the partnership model, managing daily operations, and engaging directly with the partners. As part of our implementation partners strategy, where we outsource a significant portion of work for GCI implementations, we are responsible for managing the day-to-day operational mechanics with all of our partners & providers. Over the past four years, we have designed and implemented an operating model to help manage the outsourced work. The partnership work has grown materially both in terms of scope and complexity, and will continue to evolve over time. We are looking for someone that can help us successfully contribute to the strategic maturity of our partnerships while maintaining strong management of the on-going operational activities for our partnerships.

Why this job is important to us

State Street Alpha brings together front-to-back data and capabilities across the investment lifecycle to help our clients make better decisions, grow at scale, and deliver returns for their clients. We partner with clients to optimize their operations, data, and technology footprint by leveraging the Alpha Platform and outsourced Alpha Services.

What you are responsible for

• Contributing to evolving our partnership model and adjusting our operational activities over time to improve efficiency and effectiveness of our model.
• Working with procurement and our business teams to create Statements of Work (SoW) or Orders to create the contractual vehicles and capture the scope of the work outsourced by GCI teams.
• Managing these SoW & contracts in Beeline for resource onboarding and resource access management; along with appropriate review and approvals.
• Invoicing & Billing associated with contracted services.
• Tracking partner level financial information & associated metrics vs. approved budgets and total contractual values.
• Enacting governance & oversight of partner teams including the management of SLA and KPI’s of deliverables in Jira.
• Managing impediments with stakeholders, driving program progress, escalating risks and issues, and recommending solutions.
• Applying strong business judgment to surface implications and practical, high impact options.
• Translating business challenges into actionable, structured approach for problem solving.
• Effectively balancing needs and requirements of competing priorities or teams to generate strategic forward-looking outcomes rather than tactical responses.

Education and Preferred Qualifications

• Minimum Bachelor's degree or equivalent.
• Minimum 7 years financial services experience including Strategy Transformation, Vendor Management, and strong Program Management experience.
• Having proven experience in areas such as process re-engineering, analysis, and executive presentation skills.
• Consulting background is considered a significant plus.
• Industry certifications and/or consulting experience a plus.
• Proven leadership and program management skills.
• Proven strong communication, interpersonal, decision-making and negotiation skills.
• Proven ability to work effectively with all levels of management.
• Ability to influence and work collaboratively across multiple organizations to reach common goals.
• Organized with the ability to multi-task in a fast-paced environment.
• Adaptability and energy to excel with dynamic, evolving priorities.
• Creative, innovative mindset; not afraid to propose new ways to solve existing problems.
• Ability to understand broad scope of Alpha: including internal teams, clients, and vendor point of views.
• Competencies required: demonstrated partnership governance, transformation experience, strong knowledge of implementations & Alpha organization, strong project management skills, analytical/problem solving skills, business/industry knowledge, communication versatility, teamwork and leadership, written and verbal skills.
• Strong skills in Microsoft Office and able to use advanced features of PowerPoint and Excel SharePoint, project management and reporting automation skills.
• Strong experience with relevant business tools including JIRA, Confluence, and Beeline.

Salary Range

$110,000 - $188,750 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

• our retirement savings plan (401K) with company match
• insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
• paid-time off including vacation, sick leave, short term disability, and family care responsibilities
• access to our Employee Assistance Program
• incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
• eligibility for certain tax advantaged savings plans

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.