Aloha Front Desk Agent – Guest Services & Growth

Outrigger; Lahaina (HI); On-site; USD 35,000 - 41,000; Full time

Benefits offered by this job

Health Insurance

Paid Holidays

Sick Leave

Vacation Leave

Medical Leave

Retirement Plan

Recognition Programs

Employee Assistance Program

Discounted Rates

Growth Opportunities

Job summary

Outrigger is seeking a Front Desk Agent in Lahaina, HI to welcome guests and handle registration, check-in/check-out, phone calls, mail, and reports. The role requires a flexible schedule, including overnights, holidays and weekends, with a strong service attitude and teamwork.

The position offers a base pay with a probationary rate, competitive benefits including Health Insurance, paid leave, retirement plan and growth opportunities within Outrigger.

Qualifications

• Exemplifies the image of “Aloha” while assisting guests and following Outrigger policies.
• Handles registration, phone calls, mail distribution, reports, monetary transactions, check-in/check-out and provides general information.

Responsibilities

• Assist guests with check-in/check-out and provide information.
• Handle front desk phone calls and mail distribution.
• Process monetary transactions and maintain accurate records.
• Maintain high guest-service standards and teamwork with hotel staff.

Skills

Customer Service

Phone Handling

Cash Handling

Front Desk Ops

Job description

Outrigger is seeking a Front Desk Agent in Lahaina, HI to welcome guests and handle registration, check-in/check-out, phone calls, mail, and reports. The role requires a flexible schedule, including overnights, holidays and weekends, with a strong service attitude and teamwork.

The position offers a base pay with a probationary rate, competitive benefits including Health Insurance, paid leave, retirement plan and growth opportunities within Outrigger.