Alliances & Partner Operations Associate, Corporate Legal Solutions

Harbor; Chicago (IL); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Harbor is seeking an Alliances & Partner Operations Associate to support our strategic partner programs from our Chicago HQ with hybrid flexibility. You will coordinate activities, manage data, and analyze opportunities to strengthen partner relationships and drive growth.

The role offers exposure to cutting-edge technologies, including AI-enabled solutions, and a fast-paced professional services environment.

Qualifications

• Bachelor's degree in Business, Finance, Economics, Marketing, Analytics, or related field.
• Strong analytical and problem-solving skills; ability to collect, organize, and interpret information.
• Proficiency in Microsoft Excel and PowerPoint; ability to work with data and create professional presentations.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail; able to manage multiple assignments and meet deadlines.
• Collaborative, team-oriented approach with ability to work independently.
• Curiosity, initiative, and willingness to learn new technologies, systems, and processes.
• Permanent U.S. work authorization.

Responsibilities

• Support day-to-day operations of Harbor's strategic partner programs, coordinating activities and tracking progress.
• Maintain partner and opportunity data in Salesforce and other systems; support reporting and visibility.
• Collect, organize, and analyze data to identify opportunities, partner overlap, and growth areas using Excel and Crossbeam.
• Assist with business research, market analysis, and opportunity tracking for planning and decisions.
• Coordinate partner meetings and reviews; schedule, prepare agendas, document actions, track next steps.
• Collaborate with Sales, Marketing, Delivery and other teams on partner-related projects.
• Prepare reports, presentations, and summaries communicating activities and insights.
• Support projects involving AI-enabled solutions; track activities and milestones.
• Assist with coordinating interns and team resources as needed.
• Proactively identify opportunities to improve processes and efficiency.

Skills

Analytical skills

Problem solving

Excel

PowerPoint

Communication

Organization

Teamwork

Curiosity

US work authorization

Education

Bachelor's degree

Tools

Salesforce

Power BI

Tableau

Job description

About This Role

USA - Chicago, IllinoisUSA - Remote

Harbor is seeking an Alliances & Partner Operations Associate to support the growth and success of our strategic partnerships. Our Alliances team works with leading technology and service providers to bring innovative solutions to corporate legal departments and law firms. In this role, you will help coordinate partner activities, maintain and analyze business data, track opportunities, and support initiatives that strengthen Harbor's relationships with its partners. Working closely with colleagues across Sales, Marketing, and Delivery, you will gain valuable exposure to strategic partnerships, business operations, and emerging technologies, including AI-enabled solutions. This is an excellent opportunity for a recent graduate or early-career professional who enjoys working with data, solving problems, organizing information, and collaborating with others. The ideal candidate is curious, detail-oriented, proactive, and eager to develop their skills in a fast-paced, professional services environment. This is a hybrid position working from our Chicago headquarters office with some remote flexibility.

Alliances & Partner Operations Associate, Corporate Legal Solutions

Location USA - Chicago, IllinoisUSA - Remote Areas of Expertise Business Development

Key Responsibilities

As an Alliances & Partner Operations Associate, you will contribute to the success of our partnerships by:

• Supporting the day-to-day operations of Harbor's strategic partner programs, helping coordinate activities, track progress, and ensure timely follow-up on key initiatives.
• Maintaining accurate partner and opportunity information in Salesforce and other business systems, supporting reporting and visibility into partnership activities.
• Collecting, organizing, and analyzing data to help identify potential business opportunities, partner overlap, and areas for growth using tools such as Excel and Crossbeam.
• Assisting with business research, market analysis, and opportunity tracking to support partnership planning and decision-making.
• Coordinating partner meetings and business reviews, including scheduling, preparing agendas and presentation materials, documenting action items, and tracking next steps.
• Collaborating with Sales, Marketing, Delivery, and other internal teams to support partner-related projects and initiatives.
• Preparing reports, presentations, and summaries that communicate partnership activities, progress, and key insights.
• Supporting projects involving new technologies and AI-enabled solutions, helping track activities, milestones, and opportunities for adoption.
• Assisting with the coordination of interns and other team resources, as needed.
• Proactively identifying opportunities to improve processes, organize information, and help the team work more efficiently.

Qualifications

• Bachelor's degree, preferably in Business, Finance, Economics, Marketing, Analytics, or a related field.
• Strong analytical and problem-solving skills, with the ability to collect, organize, and interpret information.
• Proficiency in Microsoft Excel and PowerPoint, including the ability to work with data and create professional presentations.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail, with the ability to manage multiple assignments and meet deadlines.
• A collaborative, team-oriented approach with the ability to work independently when needed.
• Curiosity, initiative, and a willingness to learn new technologies, systems, and business processes.
• Permanent U.S. work authorization.

Preferred Qualifications

• Internship, project, or other relevant experience in business operations, consulting, sales, marketing, or a professional services environment.
• Familiarity with CRM systems such as Salesforce or data visualization tools such as Power BI or Tableau.
• Interest in strategic partnerships, business development, technology, or the legal services industry.
• Exposure to data analysis, business research, or project coordination through coursework, internships, or extracurricular activities.
• Ability to work onsite in Harbor's Chicago office is a plus.

About Us

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.

Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.