All Programs - Program Manager II

Franklin Energy / AM Conservation; New Orleans (LA); On-site; USD 89,000 - 105,000; Full time

Job summary

Franklin Energy in New Orleans seeks a Program Manager II to lead multiple energy efficiency programs, manage budgets, and drive client outcomes in collaboration with energy professionals.

You will develop talent, oversee operations, report on performance, and coordinate with partners; PMP preferred; travel up to 40%.

Qualifications

• Bachelor's degree or equivalent work experience.
• Background in engineering, technology or science in a technical environment – preferred.
• Experience in lighting, HVAC, and other technologies installed applications – preferred.
• Technical experience in developing/reviewing energy savings calculations for paybacks and incentives – preferred.
• 4+ years of management experience or 2+ years managing energy efficiency programs – required.
• Proven track record of high-level performance in meeting/exceeding goals.

Responsibilities

• Lead talent management process including interviewing, planning, and evaluations.
• Provide client communications and reporting.
• Oversee program operations to meet client requirements.
• Support partner and client contract management.
• Build trusted client program team relationships and leadership alignment.
• Develop community engagement with colleges, utilities, and associations.
• Lead and support company-wide safety efforts.
• Coordinate between centralized functions and program staff.
• Lead trainings, development, safety initiatives, and other activities.
• Identify and develop talents within the team.
• Deliver polished client presentations and respond to questions.
• Ensure delivery of program goals per Statement of Work.
• Develop and manage production plans and budgets.
• Prepare monthly invoices and reports to clients/partners/company.
• Manage multiple or joint utility programs.
• Report on program performance and financial metrics to inform recommendations.
• Assist Business Development with sector-based program design and expansions.
• Recognize issues early and drive resolution.

Skills

Leadership

Staff management

Client communications

Budget & finance

Data analysis

Presentation skills

Diversity & inclusion

Education

Bachelor's degree or equivalent

Engineering/technology/science background

PM experience or PMP preferred

Job description

Position Summary

This position is primarily responsible for managing multiple or joint energy efficiency programs with limited support from senior leadership. In this hands‑on management role, you will oversee all aspects of an energy program and will work closely with both clients and our energy professionals to achieve client energy efficiency goals and other program objectives. The Program Manager II is responsible for program budget oversight, comprehensive understanding of the program’s strategic direction, demonstrating financial acumen and a problem solving approach, team development and engagement, vendor and client relationships, and more.

Essential Duties and Responsibilities

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Actively engage in talent management process, including interviewing, resource planning and utilization, engagement planning, performance evaluations, and more
• Provide client communications and reporting
• Oversee program operations to ensure client requirements are met
• Support partner and client contract management process
• Establish solid and trusted relationships with client program team, penetrating client organizations, collaborates with Senior Leadership regarding developing and expanding client, penetrating client organization with solid relationships built
• Establish and maintain opportunities for community engagement, such as establishing relationships with community colleges, utilities, condo associations, etc.
• Lead and support company-wide Safety efforts
• Orchestrate partnership and work between centralized functions and program staff
• Acting as a company stakeholder by leading and supporting company trainings, development, safety initiatives, and more
• Identify and develop talents
• Develop and deliver polished and prepared client presentations; responds to client questions with confidence and accuracy
• Ensure successful delivery of program goals as indicated in Statement of Work
• Develop and manage production plan for program
• Monitor and manage program budgets to ensure full utilization of funds while meeting or exceeding energy goals
• Prepare monthly invoices and activity reports as required to the client, partner or company management by the requested due date
• Managing multiple or joint utility programs
• Report out on program performance and financial metrics to make recommendations to the utility and client
• Proficient financial acumen and program strategy skillset
• Assisting Business Development with collaboration and sharing of expertise on sector-based program design, program re‑bids, and client expansions
• Recognize when issues are occurringand take proper steps towards resolution

Position Requirements

Education and Experience

• Bachelors degree or equivalent work experience required
• Background in engineering, technology or science and experience in working in a technical environment – preferred
• Experience in lighting, HVAC, and other technologies installedapplications – preferred
• Technical experience in developing and/or reviewing energy savings calculations to determine paybacks and incentive levels for customers – preferred
• 4 or more years of management experience or 2 or more years of experience in managing energy efficiency programs
• Proven track record of high-level performance in meeting and exceeding expectations and goals

Required Skills, Knowledge and Abilities

• Proven Leadership in fast paced environment
• Have an ability to prioritize workload and delegate appropriate work assignments to staff
• Ability to communicate effectively, both verbally and written with customers, clients and employees
• Sales or business development background a plus
• Ability to analyze and interpret data and solve practical problems
• Sales or business development a plus
• Committed to diversity and inclusion

Licenses & Certifications

• Project Management Professional (PMP)- preferred

Compensation & Benefits:

Franklin Energy reasonably expects the starting salary for this position to fall between $89,000 and $105,000 annually. The final offer will be determined based on relevant experience, skills, qualifications, internal equity, geographic location, and business needs. Franklin Energy offers a comprehensive benefits package, including medical, dental, and vision coverage; retirement benefits; paid time off; paid holidays; and other company-sponsored benefits and programs.

Travel Requirements

• Willingness to travel up to 40%