All Programs - Field Supervisor

Franklin Energy; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Franklin Energy in Charlotte, NC, seeks a Field Supervisor to lead field personnel who install energy-efficient equipment and products. You will supervise scheduling, inventory, and quality control, while supporting crews with troubleshooting and safety testing.

Travel up to 80% to drive project execution, site assessments, and direct installations. Strong supervisory, communication, and organizational skills are essential.

Qualifications

• High school diploma or equivalent is required.
• Advanced degree preferred.
• Supervisory experience preferred.
• Experience installing technologies in energy or utility sectors is a plus.
• Minimum three years in electric/natural gas utility, facilities, HVAC, lighting, or energy management.
• Weatherization knowledge is a plus; construction tools knowledge preferred.

Responsibilities

• Create and manage onboarding training for new hires.
• Supervise scheduling operations including air sealing, direct install, and site assessments.
• Control inventory to ensure staff have tools and products.
• Conduct inspections of field personnel to monitor performance.
• Provide technical assistance to crews and troubleshoot issues.
• Approve installation summaries, timesheets, and expenses.
• Assist with performance reviews and disciplinary actions as needed.
• Collaborate with other Field Supervisors to improve operations.
• Perform and teach combustion safety testing and direct installation.

Skills

Customer service

Communication

Detail-oriented

Time management

Multitasking

Microsoft Office

Education

High school diploma or equivalent

Advanced degree – preferred

Tools

Microsoft Office

Job description

Franklin Energy is redefining the clean energy future as the only integrated provider of comprehensive solutions, combining unmatched expertise in strategic consulting, program delivery, product solutions, and design/build services. Powered by our advanced AI-driven technology platforms, we deliver seamless, tech-driven support across the entire energy service ecosystem to accelerate impactful change and ensure an unmatched customer experience. Since 1994, Franklin Energy has been a trusted partner in protecting communities and our planet, paving the way for a sustainable future for all. Learn more at www.franklinenergy.com and join us in leading the clean energy revolution.

Position Summary

The Field Supervisor is primarily responsible supervising field personnel who install energy efficient equipment and products.

Essential Duties And Responsibilities

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Creation and management of onboarding training for new hires
• Supervise the scheduling coordinator; responsible for all scheduling operations to include air sealing, direct install, and site assessment appointments
• Control product and inventory management to ensure staff has all tools and energy efficiency product to complete installation efficiently
• Conduct announced and unannounced inspections of field personnel to monitor their performance on a weekly/monthly basis in order to maintain quality and customer service
• Support team members conducting field operations with troubleshooting, customer issues, and logistics
• Provided technical assistance to crews
• Approve installation summary sheets and verify that all work is complete and documented
• Approve all timesheets, expense reports, and time off requests for assigned team members
• Assist with performance review writing and presentation to direct reports
• Assist with conducting disciplinary action as needed
• Collaborate with other Field Supervisors and Field Managers to share best practices and continually improve operations
• Perform and teach combustion safety testing, air sealing work, and direct installation. Conduct site assessments, direct installations, and air sealing appointments as needed.
• Conduct inventory counts and submit inventory reports as requested by management.
• Assure the cleanliness and organization of warehouse locations and fleet vehicle parking areas by regularly assisting with the cleaning and organization of those areas - this includes proper storage of product and recycling materials, if applicable.
• Assure assigned fleet vehicles have all safety products located within and attached to the vehicle, and that the vehicles are kept clean and orderly.
• Perform routine vehicle safety inspections and submit inspection and maintenance reports to management upon request.

Position Requirements

Education and Experience

• High school diploma or equivalent
• Advanced degree – preferred
• Supervisory experience – preferred
• Experience in installing technologies
• Minimum of three years of experience in the electric or natural gas utility industry, facilities management, HVAC design or sales, residential, commercial, and/or industrial lighting, or conservation and energy management. Weatherization knowledge - A plus
• Knowledge of construction tools - Preferred
• Experience in customer service, sales, and field work - Preferred
• Mechanical and technical aptitude

Required Skills, Knowledge And Abilities

• Strong customer service and communication skills
• Must be able to handle a wide work variety and work in a fast-paced environment
• Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload
• Ability to identify and resolve project application issues with customers and trade allies
• Proficient in Microsoft Office, specifically Word, Excel and Outlook
• Strong data entry skills in entering information in tracking systems/databases
• Ability to communicate effectively, both verbally and in writing with customers, clients and employees
• Ability to analyze and interpret data and solve practical problems
• Knowledge of mathematical concepts such as fractions, percentages and ratios
• Committed to diversity and inclusion
• Reliable transportation

Licenses & Certifications

• Valid driver’s license

Travel Requirements

• Willingness to travel up to 80%

Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.

The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.

An Equal Opportunity Employer

Safety -Sensitive Role Addendum

Because many roles at Franklin Energy involve regulatory compliance, safety responsibilities, or professional licensing requirements, it is critical that interview responses reflect the candidate’s direct knowledge and experience. Misrepresentation of technical or safety qualifications may result in immediate removal from consideration.

Notice Regarding Automated Tools

We may use automated or AI-assisted tools as part of our candidate evaluation process to assess job-related skills and qualifications. These tools are intended to support fair and consistent review and do not replace human judgment in hiring decisions. All evaluations are conducted in accordance with applicable local, state, and federal laws.