Alcohol Compliance Supervisor - Isleta Amphitheater

asmglobal; Albuquerque (NM); On-site; USD 36,000 - 48,000; Full time

Job summary

Legends Global is seeking a diligent alcohol service supervisor to ensure responsible service across events. You will monitor compliance with Federal, State and Local laws and company standards, document incidents, and support management in enforcing last call times.

This role requires strong communication, proactivity, and the ability to work long hours including nights and weekends. The successful candidate will uphold safety, guest satisfaction, and team leadership across busy venue

Qualifications

• Experience in fast-paced environments.
• Strong communication skills to interact with staff and guests.
• Alcohol compliance experience or leadership oversight preferred.
• Proactive, self-motivated and organized with the ability to prioritize.

Responsibilities

• Supervises the serving of alcohol by event day employees.
• Hold pre-shift meetings to provide details to the compliance team.
• Hold post-event meetings to review outcomes of the day’s event.
• Follow responsible alcohol service guidelines per laws and company/venue standards.
• Observe, document, and report alcohol-related issues and suspected intoxication.
• Assist with determining last call times and ensure staff adherence to guidelines.
• Interact with guests and staff to ensure guest satisfaction.

Skills

Fast-paced environments

Communication skills

Leadership oversight

Detail oriented

Work under pressure

Flexible schedule

Education

High School or equivalent

Job description

The Role
Under the direction of management, ensures responsible service of alcohol throughout the entire building in accordance with state and company policies. Assist staff with any alcohol related issues. Observes and documents any alcohol related issues. Assist with alcohol cut-off and performs other duties as assigned by management. Will be responsible to monitor all employee’s adherence to the Legends Alcohol Policy.
Company Overview:
Legends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.
Our intellectual property is our people. It's our expertise that makes up Legends Global. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.

Responsibilities

• Supervises the serving ofalcoholby event day employees.
• Hold a pre-shift meeting to provide details, notes and any relevant information to thecomplianceteam prior to them breaking into their areas of responsibility.
• Hold a post event meeting to review and discuss outcomes of the day’s event.
• Follow all responsiblealcoholservice guidelines as required by Federal, State and Local laws and incompliancewith company and venue standards and expectations.
• Ensure the staff is adhering to all responsiblealcoholservice guidelines as required by Federal, State and Local laws and incompliancewith company standards.
• Observe, document, and report allalcoholrelated issues, violations, pass-offs and suspected guest intoxication.
• Assist management with determining and communicating last call time for alcohol sales.
• Maintain a friendly, positive attitude and a professional demeanor.
• Interact with guests, volunteers and staff to ensure guest satisfaction.
• Perform other duties as assigned.

Qualifications

• Must have experience working in a fast-paced environment.
• Ability to interact with co-workers in a positive and professional manner.
• Excellent communication skills.
• Alcoholcomplianceexperience or leadership oversight preferred.
• Must be proactive, self-motivated, organized and the ability to prioritize as needed.
• Must be detail oriented.
• Ability to work under pressure and adapt to change quickly.
• Ability to work all venue events and maintain a flexible schedule to meet service demand levels, including extended hours, days, nights, weekends, and holidays
• Must be able to obtain responsiblealcoholservice certifications.
• Ability to read, speak and write in English.
• Must have sufficient mobility to perform assigned tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.
• Must have the ability to lift, push, pull approximately 25lbs.
• Must be able to stand and/or walk for up to 10 hours during a single shift, while navigating ramps and stairs.

Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.
Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you.
Legends Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Qualifications

Education

Preferred

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.