Alarm Technician

IK Systems; Town of Victor (NY); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Life and disability coverage

SIMPLE IRA with company match

Paid time off & holidays

Training and certifications (Genetec,‑

Job summary

IK Systems in Rochester, NY is seeking an Alarm Technician to install and service large-scale networked low-voltage security systems. You will handle access control, surveillance, intrusion detection, and structured cabling, ensuring on-time delivery and top standards.

Travel up to 100% nationally may be required. The role emphasizes hands-on work, teamwork, and a commitment to customer satisfaction while maintaining high quality and safety standards.

Qualifications

• 3+ years of experience in low-voltage installation and service.
• Willingness to travel up to 100% nationally.
• Must hold or be eligible for a Charles County Restricted Master Electrician License (Maryland).
• A current Certificate of Insurance is required to maintain active license status.

Responsibilities

• Install and service large-scale, networked low-voltage security systems (access control, surveillance, intrusion).
• Support integrated solutions such as life safety, building automation, and endpoint security.
• Collaborate with project teams to ensure on-time delivery and high standards.
• Troubleshoot, maintain, and optimize systems to meet customer needs.
• Represent IK Systems on-site and build strong customer relationships.

Skills

Low-voltage install/service

Troubleshooting

Communication skills

Teamwork

Access control systems

Surveillance systems

Structured cabling

Tools

Access control systems

Surveillance systems

Structured cabling

Job description

We're Hiring: Alarm Technician

Rochester | Full-Time

Do you have hands-on experience with low voltage security systems and a passion for solving technical challenges? At IK Systems, we're seeking a Technician to deliver best-in-class installation and service for critical security and life safety systems. Willingness to travel ( <100% nationally) until further notice

What You'll Do

• Install and service large-scale, networked low-voltage security systems, including access control, surveillance, intrusion detection, and structured cabling
• Support integrated solutions such as life safety, audio-visual, building automation, and endpoint security
• Collaborate with project teams to ensure systems are delivered on time and to the highest standards
• Troubleshoot, maintain, and optimize systems to meet customer needs
• Represent IK Systems as a trusted partner on-site, building strong customer relationships

What We're Looking For

• 3+ years of experience in low-voltage installation and service
• Strong technical aptitude with the ability to work independently and as part of a team
• Detail-oriented mindset with a focus on quality and efficiency
• Excellent problem-solving and communication skills
• Willingness to travel ( <100% nationally) until further notice
• Work performed at this location involves low voltage security system installation and service in Charles County, Maryland. Per county requirements, technicians performing this work must hold - or be eligible to obtain - a Charles County Restricted Master Electrician License. This county-issued credential covers low voltage alarm and security system installation and is distinct from a full electrician's license. Candidates holding an equivalent Restricted Master license from another Maryland jurisdiction may qualify for reciprocity. A current Certificate of Insurance is required to maintain active license status.

What We Offer You

• Competitive pay with overtime opportunities
• Health, dental, and vision insurance
• Company-paid life and disability coverage
• SIMPLE IRA with company match (eligible Day 1)
• Paid time off and holiday pay
• Employer-provided training and industry certifications (including Genetec, AMAG, and others)
• Career growth opportunities within a supportive and collaborative team environment
• Company vehicle, tools, and technology provided for fieldwork
• Proud to be Great Place to Work Certified

Why IK Systems?

At IK Systems, it's more than a job - it's our passion. We design, install, and support integrated security solutions that protect people, property, and assets across industries. Our team values a growth mindset, accountability, and collaboration. Here, you'll find opportunities to expand your skills, gain certifications, and build a long-term career in an industry that’s always evolving.