Alarm Service Technician

Bay Alarm Company; Stockton (CA); Hybrid; USD 42.000 - 65.000; Vollzeit

Benefits dieser Stelle

Take Home Company Vehicle with GasCard

Uniform, Tools, and Cell phone

Paid Training and NICET Certifications

Alarm System Purchase Plan andEmployee

Employee Discounts

Vacation, Sick Time, Holidays

Zusammenfassung

Bay Alarm Company is seeking a field-service technician to repair and maintain alarm systems across customer sites in California. The role emphasizes customer interaction, diagnosing malfunctions, and delivering service that meets Bay Alarm standards.

The position requires 1-2 years of alarm-related experience, a high school diploma, and a valid drivers license. Candidates should be able to work in varied environments and participate in on-call rotations as needed.

Qualifikationen

• 1-2 years alarm installation or service experience required.
• Completion of company installation class preferred.
• High school diploma or equivalent required.

Aufgaben

• Establish positive contact with customers.
• Investigate the cause of alarm malfunction.
• Explain service to the customer.
• Service system in a timely manner and to company standards.
• Process necessary documentation.
• All other miscellaneous responsibilities and other duties as assigned.
• Provide on-call service as needed.

Kenntnisse

Customer service

Communication

Valid drivers license

Hands-on troubleshooting

Ausbildung

High school diploma or equivalent

Tools

Hand tools

Jobbeschreibung

Position Summary:

Provide repair and maintenance service for alarm systems.

Job Duties:

• Establish positive contact with customers.
• Investigate the cause of alarm malfunction.
• Explain service to the customer.
• Service system in a timely manner and to company standards.
• Process necessary documentation.
• All other miscellaneous responsibilities and other duties as assigned.
• Provide on-call service as needed.

Requirements:

• 1-2 years alarm installation or service experience required.
• Completion of company installation class preferred.
• High school diploma or equivalent required.
• Basic knowledge of construction and electrical wiring.
• Basic knowledge of electronic theory required.
• Demonstrated competence or aptitude in the use of hand tools required.
• Good verbal and written communication skills required.
• Good interpersonal skills required.
• Valid driver's license and a clean driving record required.
• Final applicant will need to have the ability to pass a pre‑employment screening process.

Physical Requirements and Working Conditions:

• Frequent driving, standing, walking, bending, kneeling, climbing, balancing, stooping, crawling or crouching and reaching with hands and arms.
• Frequent lifting/moving up to 50 lbs, occasional lifting up to 100 lbs with assistance.
• Manual dexterity to handle tools, wiring, small parts, and installation components.
• Ability to work in confined spaces, on ladders, rooftops, or other elevated areas.
• Ability to utilize equipment ladders, boom and scissor lifts following weight restriction standards.
• Visual and auditory acuity required to diagnose issues and ensure proper installation or repair.
• Tolerance for repetitive tasks and prolonged periods of physical activity in various conditions.
• May require wearing personal protective equipment (PPE) such as hard hats, safety glasses, gloves, or steel‑toed boots.
• Work is performed at customer sites, outdoors, in attics, crawl spaces, or construction zones, often in varying weather conditions.
• Must cooperate with and receive approval related to, any customer required conditions for placement or work on customer premises, including any government or regulatory required conditions for placement or on‑premises work.
• Exposure to moving mechanic parts, extreme heat or cold, strobe lights, dust, dirt, loud noises, electricity, and potentially fumes/airborne particles, hazardous equipment or materials.
• Daily travel is often required between job sites, which may include long driving hours.
• Variable work hours, including early mornings, evenings, weekends, or on‑call shifts based on service demand.
• Interactions with customers on‑site require professionalism, clear communication, and adherence to safety protocols.
• Must adapt to changing job environments, equipment, and technical requirements on a regular basis.

Join the Bay Alarm Family!

Come start or advance your career at Bay Alarm, the nation's largest independently owned security company. We prioritize internal growth for our employees and offer outstanding promotional opportunities. As a family‑owned company we value work life balance. 15% of our employees have been with Bay Alarm for 15+ years! Work locally and make a difference in your community at one of our 16 branch locations across California, Arizona, and Washington.

All positions support Bay Alarm in our commitment to being our best at every opportunity, providing the expertise, technology, personalized service and support to keep our customers and their valuables safe.

We offer comprehensive benefits; medical, dental, vision, life insurance, and 401(k) with company match.

Bay Alarm is an Equal Employment Opportunity (EEO) employer. We value diversity and inclusion and strive to make every employee's experience here enriching.

Highlights Include:

• 40‑Hour Workweek with Overtime Opportunities
• Day Shift Schedule Monday to Friday, some on‑call and weekends may be required
• Take Home Company Vehicle with Gas Card or Mileage Reimbursement
• Uniform, Tools, and Cell phone Provided
• Clearly Defined Career Path (Level System)
• Paid Training and NICET Certifications
• Alarm System Purchase Plan and Employee Discounts
• Vacation, Sick Time, Holidays, Bay Alarm Days

This Company is an EqualOpportunity Employer, and does not discriminate on the basis of race, gender,ethnicity, religion, national origin, age, disability, veteran status, or onany other basis prohibited by law. Information on race, gender and nationalorigin will only be used for statistical and recordkeeping purposes and willnot be used in making any employment decisions. All information provided willbe kept separate from your expression of interest. Providing this informationis strictly voluntary, and you will not be subjected to any adverse action ortreatment if you choose not to provide this information. If you do not chooseto answer these questions, we ask that you select "Decline toIdentify" for each question. Thank you for your voluntary cooperation.