Alarm Service Technician

Pye-Barker, formerly Acadiana Security Plus; Buffalo (NY); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Excellent pay

Medical, dental, vision

Company paid life insurance

Company paid short-term disability

401K with employer match

Paid vacation and company holidays

Training and Career Development

Company vehicle (if job applicable)

All In Ownership Plan eligibility

Job summary

Pye‑Barker Fire & Safety is seeking an Alarm Service Support Technician in Buffalo, NY. This entry-level role provides hands-on training and exposure to alarm systems under direct supervision, assisting with inspections, testing, maintenance, and basic service tasks in commercial, industrial, and construction environments.

Responsibilities include supporting technicians, basic troubleshooting, documentation, and travel with the team. High school diploma required; no prior experience needed.

Qualifications

• High school diploma or equivalent required.
• No prior industry experience required.
• Ability to learn technical skills and follow instructions.
• Must be able to work under direct supervision.

Responsibilities

• Assist technicians with service and maintenance of alarm systems.
• Support basic troubleshooting activities under direct supervision.
• Handle tools, materials, and equipment required for service jobs.
• Maintain a clean and organized work environment on job sites.
• Follow all company safety policies, procedures, and guidelines.
• Learn and apply industry standards, codes, and best practices.
• Accurately complete basic documentation as directed by supervisor.
• Travel to job sites as required with assigned team members.
• Use hand tools and testing equipment under supervision.
• Communicate effectively with team members and supervisors.
• Perform work in commercial, industrial, and construction environments.
• Travel to job sites as required.
• Other duties as assigned by management.

Skills

Basic mechanical aptitude

Ability to learn technical skills

Education

High school diploma or equivalent

Job description

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company. The Alarm Service Support Technician is an entry-level position that provides hands‑on training and exposure to alarm systems under the direct supervision of experienced technicians. The technician will assist with inspections, testing, maintenance, and basic service tasks while developing foundational skills in the fire protection industry. This position does not operate independently.

Essential Duties & Responsibilities

• Assist technicians with service and maintenance of alarm systems.
• Support basic troubleshooting activities under direct supervision.
• Handle tools, materials, and equipment required for service jobs.
• Maintain a clean and organized work environment on job sites.
• Follow all company safety policies, procedures, and guidelines.
• Learn and apply industry standards, codes, and best practices.
• Accurately complete basic documentation as directed by supervisor.
• Travel to job sites as required with assigned team members.
• Use hand tools and testing equipment under supervision.
• Communicate effectively with team members and supervisors.
• Perform work in commercial, industrial, and construction environments.
• Travel to job sites as required.
• Other duties as assigned by management.

Education/Qualifications

• High school diploma or equivalent required.
• No prior industry experience required.
• Ability to learn technical skills and follow instructions.
• Must be able to work under direct supervision.
• Basic mechanical aptitude preferred.
• If Driving Role: Must have a clean driving record and active driver’s license.

Other Duties

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
• Performs other duties as assigned by management.

Physical Requirements

• Ability to perform physical tasks including lifting, climbing ladders, and working in various environments.
• Ability to lift 50+ pounds.
• Exposure to varying conditions including heights, confined spaces, and active job sites.
• Ability to stand, walk, bend, kneel, and reach for extended periods.
• Work performed in commercial, industrial, and construction environments.

Pay Rate

$22 to $30 based on experience.

Benefits And Perks

• Excellent pay
• Medical, dental, vision
• Company paid life insurance
• Company paid short‑term disability
• 401K with employer match
• Paid vacation and company holidays
• Training and Career Development
• Company vehicle (if job applicable)
• Immediate qualification for the ALL In Ownership Plan for all eligible full‑time employees

Our Commitment

Pye‑Barker is built on four core values – customer‑bias, trust, respect, and commitment – that serve as the north star for how we conduct business within our community and across our branches. As a group, we promise to do what’s right by our customers, community, and one another, each and every day.

Our EEO Statement

Pye‑Barker Fire & Safety is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, pregnancy, sexual orientation, gender identity, gender expression, genetic information, disability, military service and veteran status, or any other characteristic protected by applicable law.