Alarm Monitoring Operator

Securitas Technology; Massillon (OH); On-site; USD 20,664,000 - 34,440,000; Full time

Job summary

Securitas Technology seeks an Alarm Monitoring Operator to protect commercial and enterprise clients through real-time monitoring of electronic security and life safety systems. In a fast-paced, technology-driven environment, you will observe intrusion, fire, video, and access control alarms, verify events, and coordinate responses with emergency services and field technicians.

You will document all activity in monitoring platforms, follow strict procedures and industry regulations, and uphold a

Qualifications

• Monitor intrusion, fire, video and access control alarms.
• Perform accurate observation and event recognition.

Responsibilities

• Monitor electronic security and life safety systems in real time for commercial and enterprise clients.
• Verify events and filter false signals.
• Coordinate responses with emergency services, client contacts, and field technicians.
• Document all activity in monitoring platforms and maintain accurate records.
• Follow strict procedures and industry regulations to uphold safety and service excellence.

Job description

Securitas Technology seeks an Alarm Monitoring Operator to protect commercial and enterprise clients through real-time monitoring of electronic security and life safety systems. In a fast-paced, technology-driven environment, you will observe intrusion, fire, video, and access control alarms, verify events, filter false signals, and coordinate responses with emergency services, client contacts, and field technicians. You will document all activity in monitoring platforms, follow strict procedures and industry regulations, and uphold a culture of safety, integrity, and service excellence. This role offers exposure to cutting-edge security technologies, structured training, and opportunities for growth and cross-functional collaboration within a global team focused on innovation and continuous improvement.