Airport Wheelchair Assistant — Passenger Support

Unifi Aviation LLC; Grand Rapids (MI); On-site; USD 40,116,000 - 51,577,000; Full time

Benefits offered by this job

Daily earned wages access

Medical insurance

Dental insurance

Vision insurance

Exclusive travel discounts

PTO

Earned Wage Access

Employee discount

Job summary

Prospect Airport Services provides wheelchair assistance at the airport, ensuring passengers receive help from curb to aircraft with a focus on safety and a positive customer experience. The role supports efficient passenger flow and requires adherence to security policies and procedures.

Benefits include competitive pay with daily access to earned wages, comprehensive medical, dental and vision insurance for full-time staff after 60 days, plus exclusive discounts and PTO.

Qualifications

• High School diploma or GED.
• Must be at least 18 years of age.
• Must be able to obtain credentials required as per airport or state or customs requirements.

Responsibilities

• Push wheelchairs for passengers requiring assistance at airport, ensuring professional customer experience.
• Assist passengers requiring wheelchair assistance in transporting and checking in or claiming baggage.
• Lift, assist passengers requiring wheelchair assistance up or downstairs of aircraft and in or out of wheelchairs.
• Gather wheelchairs from the concourse and return them to the staging area for usage.
• Adhere to all safety procedures and policies.
• Perform other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Complete work in a safe and secure manner, following company safety and operational standards
• Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.

Education

High School diploma or GED

Job description

Prospect Airport Services provides wheelchair assistance at the airport, ensuring passengers receive help from curb to aircraft with a focus on safety and a positive customer experience. The role supports efficient passenger flow and requires adherence to security policies and procedures.

Benefits include competitive pay with daily access to earned wages, comprehensive medical, dental and vision insurance for full-time staff after 60 days, plus exclusive discounts and PTO.