Airport Wheelchair Ambassador (Internal Only)

Unifi Aviation, LLC; Houston (TX); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Flight benefits

Earned wages access

Paid holidays

Medical insurance

401k with match

Discounts and wellness

Job summary

Unifi Aviation, LLC in Houston, TX is seeking an Airport Wheelchair Ambassador (Internal Only) for a full-time, non-exempt role. The position offers a base pay of $18.00 per hour with AM/PM shifts.

You will lead wheelchair assistance duties at the airport, assist passengers, coordinate with gate agents, and report actions using the Avtech system. The role supports safety and service standards while providing travel benefits and a path to growth.

Responsibilities

• Assist and transport passengers requiring wheelchair assistance at the airport to/from gate.
• Lift passengers safely up/down stairs and in/out of wheelchairs.
• Read flight details to identify name, flight information, date and special service request details.
• Assist special needs passengers with belongings.
• Read airport monitors and set up gate for arriving passengers needing special assistance.
• Greet and escort passengers in a friendly manner.
• Use Avtech system to report pickups and drop-offs.
• Communicate instructions to gate agents and personnel.
• Gather wheelchairs and return to staging area.
• May assist with ground transportation.
• All other duties as assigned.

Job description

Airport Wheelchair Ambassador (Internal Only)

Date

Tuesday, September 8, 2026

Entity

State

Texas

City

Houston

Base Pay Rate:

$ 18.00

Full/Part Time

Full Time

Exempt or Non-Exempt Position

Non-Exempt

Shift

A.M. shift, P.M. shift

Benefits

• Flight Benefits - exclusive travel privileges for yourself and your family
• Competitive pay with daily access to earned wages
• Paid holidays and Paid time off
• Comprehensive Medical, Dental, and Vision Insurance
• 401k with 3% company match contribution when you contribute 9% to your retirement plan after 30 days for full-time employees
• Exclusive Discounts and Additional Wellness programs

Responsibilities

• The Wheelchair Ambassador position is a working, supervisory position and as such, Lead Agents perform wheelchair duties as follows:
• Assists and transports passengers requiring wheelchair assistance at the airport to/from gate.
• Carefully lifts special needs passengers up/down stairs of aircraft and in/out of wheelchairs in a safe manner.
• Reads appropriate paperwork to identify name, flight information, date and special service request details to ensure special needs passengers are taken to the correct destination.
• Assists special needs passengers in transporting and claiming personal belongings and baggage.
• Reads the airport monitors to check arriving and departing information and sets up gate for incoming passengers who need special assistance.
• Greets and escorts special needs passengers in a friendly and courteous manner.
• Uses Avtech system to report pick up and drop off of special needs passengers.
• Communicates instructions and special services to gate agent or other personnel for passengers requiring special needs.
• Gathers wheelchairs in the concourse and returns them to the staging area for usage.
• May assist in arranging for ground transportation.
• All other duties as assigned

Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status.