Airport Survey Interviewer, Research

Finn Partners; Honolulu (HI); On-site; USD 22,730 - 32,373; Part time

Benefits offered by this job

Paid training

Parking expenses reimbursed

Job summary

Finn Partners is seeking an Airport Survey Interviewer for their Honolulu office to join the Research team. This role offers a chance to gain valuable experience in a dynamic travel environment without the need for prior experience, as training is provided.

You will engage with travelers in busy airport settings, focusing on accuracy and professionalism while ensuring compliance with airport protocols. Compensation is $20 per hour, plus reimbursement for parking expenses.

Qualifications

• Must be comfortable approaching and engaging with diverse travelers.
• Punctual and able to work with minimal supervision.
• Ability to stand and walk for extended periods in a busy airport.

Responsibilities

• Approach visitors at the airport to invite participation in a survey.
• Ensure accuracy and completeness of survey responses.
• Report on field conditions and feedback to supervisors.

Skills

Strong interpersonal and verbal communication skills

Problem-solving skills

Accuracy and attention to detail

Ability to work independently

Education

High School diploma

Tools

iPads or other digital devices

Job description

Airport Survey Interviewer

FINN’s Honolulu office is looking for an Airport Survey Interviewer to join our Research team!

If you are an outgoing, dependable, go‑getter with strong interpersonal and verbal communication skills and a respect for diverse cultural backgrounds, we want to hear from you!

As an Airport Survey Interviewer, you will have the opportunity to gain hands‑on experience in international business, customer service, and market research within a dynamic global travel environment.

No prior experience is required - training is provided.

In this role you will be asked to:

• Approach visitors in designated waiting areas of Honolulu International Airport, inviting participation in a survey about their experience in Hawaii.
• Ensure accuracy and completeness of all responses.
• Follow project protocols and sampling guidelines to achieve survey targets.
• Report on field conditions and respondent feedback to supervisors.

To be considered as a solid candidate, you’ll need:

• A High School diploma.
• Strong interpersonal and verbal communication skills and be comfortable approaching and engaging with travelers from diverse backgrounds.
• To be punctual and be able to work independently with minimal supervision.
• To focus on accuracy, attention to detail, and timeliness when recording survey responses.
• Professionalism in following protocols, schedules, and airport security requirements.
• The ability to stand and walk for extended periods and work effectively in a busy airport environment.
• A basic proficiency with iPads or other digital devices for survey administration.
• Strong problem‑solving skills with a solution‑oriented mindset when facing unexpected challenges in the field.
• To successfully complete a background check to secure a sterile area badge and Customs and Border Protection (CBP) seal for airport gate access.

Location

Work is conducted primarily within gate areas at Daniel K. Inouye International Airport. The role requires standing and walking for the majority of each shift, as well as frequent interaction with travelers in busy public spaces. The physical environment may involve crowded conditions, background noise, and variable temperatures depending on terminal locations. Interviewers must comply with all airport security protocols and may be required to pass through TSA checkpoints.

Shifts are typically scheduled on weekdays, approximately five days per month, with each shift lasting 4–5 hours.

Compensation & Benefits

• $20 per hour.
• Parking expenses reimbursed.
• Paid training provided.
• Valuable experience applicable to careers in international business, sales, customer service, and market research.