Airport Rental Customer Experience Associate (Outdoor)

United States 1 AB Car Rental Services, Inc; Tulsa (OK); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

On-the-job training

Paid time off

Health insurance

FSA for transit/parking

401k

Job summary

Avis Budget Group is hiring for an outdoor, multi-function customer service role at our airport locations in Tulsa. You’ll assist customers through the rental and return process, check vehicles, and input data on handheld devices while maintaining a friendly, professional demeanor.

You must be 18+, have a valid driver’s license, and be willing to work outdoors and across shifts. Training provided; benefits include PTO and insurance options.

Qualifications

• Must have a valid driver’s license.
• Basic computer skills (typing, data entry).
• Excellent verbal and written communication for customer interactions.
• Customer-first mindset with professional, friendly service.
• Strong customer service skills: patience, professionalism, clear communication.
• Willingness to work outdoors and stay active.
• Flexible to work all shifts across airport lots.
• Must be 18 years or older and legally eligible to work in the United States.

Responsibilities

• Assist customers during rental and return processes on airport lots.
• Check vehicles and enter data into handheld devices.
• Process rentals for loyalty customers and assist at exit gates.
• Ensure a smooth, efficient, and positive experience for every customer.

Skills

Valid Driver’s License

Basic computer skills

Verbal communication

Customer service

Willingness to work outdoors

Flexibility to work all shifts

Retail/customer service experience (6+

Job description

Avis Budget Group is hiring for an outdoor, multi-function customer service role at our airport locations in Tulsa. You’ll assist customers through the rental and return process, check vehicles, and input data on handheld devices while maintaining a friendly, professional demeanor.

You must be 18+, have a valid driver’s license, and be willing to work outdoors and across shifts. Training provided; benefits include PTO and insurance options.