Airport Passenger Assistant Supervisor-FT CAE

Unifi Aviation LLC; West Columbia (SC); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Flight privileges

Weekly pay

Paid time off

Medical insurance

401k

Discounts and wellness programs

Job summary

Unifi Aviation LLC is seeking a supervisor to lead a team of passenger assistance agents and dispatch personnel. You will oversee shifts, assign work, and ensure daily operations run safely and efficiently at our West Columbia, SC location.

The role emphasizes effective communication with management, payroll support, and enforcing safety and regulatory requirements while maintaining high service standards for our passengers and partners.

Qualifications

• High School diploma, GED or equivalent education.

Responsibilities

• Supervise team of leads and agents in passenger assistance duties.
• Manage shift schedule including workstation assignments, training, vacations and breaks.
• Communicate with the manager regarding problems or issues.
• Schedule and conduct shift meetings.
• Assist in payroll administration; complete shift paperwork and other admin tasks.
• Monitor and enforce safety policies and regulatory requirements.
• Promote Safety, Anti-Harassment and Equal Employment Opportunity.
• Perform other duties as assigned within capability.
• Complete work safely following company standards and report incidents.

Education

High School diploma, GED or equivalent education

Job description

Requirements and Description

Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.

We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners. Join our team and see where the flight benefits can take you.

Job Summary

Responsible for supervising agents to their assigned shifts to ensure the daily activities are performed safely and efficiently. Manage dispatching agents and applicable equipment to their arriving and departing flights, planes, and assignments.

Benefits

• Flight Privileges: Offered after 30 days for employees and eligible family members!
• Weekly pay for hourly employees (CA employees are paid bi-weekly)
• Full time starts at 30 hours per week!
• Paid time off (for full-time employees).
• Comprehensive Medical, Dental and Vision Insurance (for full-time employees).
• 401k for all employees.
• Exclusive discounts and additional wellness programs.

Job Duties

• Supervise team of leads and agents in passenger assistance duties.
• Responsible for shift schedule to include workstation assignments, employee training, employee vacations, employee breaks, overtime assignments, back-up for absent employees, and shift rotations.
• Communicate with the manager concerning any problems or issues.
• Schedules and conducts shift meetings.
• Assists in the administration of payroll; completes shift paperwork and performs other administrative functions.
• Monitors and enforces safe working conditions in accordance with regulatory requirements, Unifi policies and safety procedures, and all applicable laws.
• Promotes and adheres to policies concerning Safety, Anti-Harassment and Equal Employment Opportunity.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Complete work in a safe and secure manner, following company safety and operational standards
• Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.

Qualifications

• High School diploma, GED or equivalent education.
• Must be at least 18 years of age.
• Possess a valid Driving License.
• Must be able to obtain credentials required as per airport or state or customs requirements.

Preferred Qualification

• One year of relevant work experience in the aviation or ground handling services industry.

Physical requirements

• Must be able to frequently lift, move up to 70 lbs; Constantly push, pull up to 70 lbs; and constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, & bend.

Working conditions

• Must be able to work rotating shifts and hours, nights, weekends and holidays, overtime.
• Must be able and open to work in outside weather conditions which may include severe seasonal elements.

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."