AIRPORT INFORMATION OPERATOR II (DELEGATED) - OAHU

State of Hawaii; Hawaii; On-site; USD 39,000 - 49,000; Full time

Job summary

The State of Hawaii, Department of Transportation, seeks an Airport Information Operator II to supervise and operate the Flight Information Display System, telephone switchboard, and public address systems to relay current flight and airport information at Honolulu International Airport.

Qualifications include 1 year each of general and specialized experience, strong communication skills, and supervisory aptitude. Rotating shifts including evenings, weekends, and holidays are required.

Qualifications

• Basic Education/Experience: 1/2 year knowledge of English grammar and instruction; high school diploma acceptable.
• General Experience: 1 year in clear speech and dealing with people via in-person or telecoms.
• Specialized Experience: 1 year operating a telephone switchboard, PA system, and/or FIDS.
• Supervisory Aptitude: demonstrated potential for supervisory duties or completion of supervision training.

Responsibilities

• Supervises and participates in operating FIDS, telephone switchboard, PA system and related equipment to provide current flight and airport information.
• Supervises and participates in monitoring an airport fire alarm system.
• Supervises notification of designated contacts in emergencies across the airport, harbors, and highways on Oahu.
• Performs other related duties as assigned.

Skills

Clear speaking

Customer service

Telephone switchboard operation

Public address system operation

Education

High school diploma or equivalent

Tools

Flight Information Display System (FIDS)

Telephone switchboard

Public address system

Fire alarm monitoring

Job description

Recruitment Number DOT-AIR-2026-50

THIS JOB POSTING WILL REMAIN OPEN UNTIL 40 APPLICATIONS ARE RECEIVED. PLEASE APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME.

Salary: $3,471 - $4,388 per month (SR-10, Step C to I)

Note: Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors.

Shift Work

All applicants must be available to work rotating shifts, including evenings, weekends and holidays.

This job posting is for the State of Hawaii, Department of Transportation (DOT). If you have any questions regarding this civil service recruitment, contact the DOT Personnel Office at [phone], Monday - Friday, 7:45 am - 4:30 pm (HST).

The Department of Human Resources Development- State Recruiting Office will refer all inquiries regarding this recruitment to the DOT Personnel Office.

Airport Information Operator II

Supervises and participates in the operation of a Flight Information Display System (FIDS), telephone switchboard, public address system and other related equipment to provide and transmit current flight and other airport information; supervises and participates in monitoring an airport fire alarm system; supervises the notification of a designated contact personnel in response to emergencies occurring on Honolulu International Airport premises, State harbors and State highways on Oahu; and performs other related duties as assigned.

To view the Class Specification in its entirety.

To qualify, you must meet ALL of the following requirements:

• Basic Education/Experience Requirement: One-half (1/2) years of work experience which demonstrated knowledge of correct English grammar and usage; the ability to read, understand and apply written instructions; the ability to understand and apply oral instructions; and maintain logs. This requirement may also be met by possession of a high school diploma or equivalent.
• General Experience: One (1) year work experience which demonstrated that the applicant has the ability to speak clearly, and to deal effectively with people either in person or through telecommunications.
• Specialized Experience: One (1) year work experience in the operation of a telephone switchboard, public address system and/or a computer controlled Flight Information Display System.
• Supervisory Aptitude: Applicants for the Airport Information Operator II level must possess supervisory aptitude. Supervisory aptitude is the demonstration of aptitude or potential for the performance of supervisory duties through successful completion of regular or special assignments which involve some supervisory responsibilities or aspects of supervision, e.g., by serving as a group or team leader; or in similar work in which opportunities for demonstrating supervisory capabilities exist; or by the completion of training courses in supervision accompanied by application of supervisory skills in work assignments; and/or by favorable appraisals by a supervisor indicating the possession of supervisory potential.

Security Identification Display Area (SIDA) - Federal Criminal History Records Check

In accordance with Federal regulations, persons who are being considered for employment in positions which require unescorted access to secured areas at the airport, must undergo a pre-employment fingerprint-based criminal history record check. In order to be granted the Security Identification Display Area (SIDA) clearance, prospective employees must not have been convicted, or found "not guilty by reason of insanity," of a disqualifying criminal offense within 10 years from the date of the application. Upon recommendation for hire, prospective employees will be required to successfully undergo the fingerprint-based criminal history record check and be found free of disqualifying convictions during the preceding ten years.

Legal Authorization to Work

The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.

The information provided above represents a summary of the complete Minimum Qualification Requirements.

The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodation in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call the DOT Personnel Office at [phone] for assistance.

ELECTRONIC NOTIFICATION TO APPLICANTS

The Department of Transportation will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications.

Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner. In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.

TESTING INFORMATION

The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.

In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process.

Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of application.

PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM

The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer.

For further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the DOT Personnel Office's Levels of Review.