Airport Ground Services Supervisor

Trego Dugan Aviation; Indianapolis (IN); On-site; USD 60,000 - 80,000; Full time

Job summary

Trego Dugan Aviation is seeking a shift Supervisor to manage daily operations for services to airlines and charter aircraft. You will direct, train, and coordinate an assigned shift, focusing on customer service, safety, and professional conduct.

The role requires training staff, maintaining records, and ensuring adherence to FAA/TSA directives while coordinating with TSA and airline personnel. Evening and weekend shifts may be required.

Qualifications

• Experience in aviation industry is highly sought (1 year).
• Strong communication and customer service focus.
• Ability to train and supervise agents and coordinate shift activities.
• Knowledge of FAA/TSA security directives and airline procedures.

Responsibilities

• Direct, train, and coordinate an assigned shift for services to airlines and charter aircraft.
• Lead daily Customer Service and Ramp Services operations and ensure compliance with regulations.
• Maintain training records and enforce safety and policy updates.
• Coordinate with TSA, air carrier personnel, and station managers on operational activities.
• Prepare verbal and written reports related to service activities.

Job description

Trego Dugan Aviation is seeking a shift Supervisor to manage daily operations for services to airlines and charter aircraft. You will direct, train, and coordinate an assigned shift, focusing on customer service, safety, and professional conduct.

The role requires training staff, maintaining records, and ensuring adherence to FAA/TSA directives while coordinating with TSA and airline personnel. Evening and weekend shifts may be required.