Airport Field Service Technician - Aviation Security

Analogic; Pearl (MS); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

401K with company match vested

HSA/FSA match

8 weeks paid parental leave

Healthcare for now and for family

Continuing Education Pathways

Join a global team

Job summary

Analogic is seeking a dependable Field Service Technician to deliver exceptional customer service at Jackson-Medgar Wiley Evers International Airport (JAN) and surrounding areas. The role reports to the Area Manager of Security Field Service and welcomes all experience levels.

The position requires diagnosing and repairing electronic and mechanical issues in the field, documenting service reports, and maintaining strong customer relationships while traveling as needed.

Qualifications

• High School Diploma or equivalent with 3–5 years' troubleshooting and repair experience.
• Strong time management and ability to complete small field projects.
• Technically savvy; quick to learn and adapt to new technology.
• Professional demeanor and customer focus.
• Excellent written and verbal communication to document detailed reports and communicate with customers.
• Flexible and open to a fluid schedule and working environment.
• Must pass a criminal background check, drug test, pre-employment physical, and credit check.
• Ability to travel up to 10% domestically and internationally with valid credentials (Real ID/Passport).
• U.S. citizenship or permanent residency is required.

Responsibilities

• Demonstrate the ability to diagnose errors, technical problems and determine proper solutions.
• Demonstrate good electronic and mechanical repair troubleshooting methodology and maintain technical product knowledge.
• Document and produce timely and detailed service reports.
• A willingness to exceed company and customer requirements.
• Responsive to customer needs and building a positive relationship.
• Ensure all tools and calibrated equipment are properly maintained at all times.
• Meet daily service needs at assigned sites and locations.
• Ability to plan and perform repairs and preventative maintenance independently in the field.
• Able to schedule work based on field needs.

Skills

Time management

Customer service

Communication skills

Technical troubleshooting

Independent worker

Education

High School Diploma or equivalent

Job description

Analogic is seeking a dependable Field Service Technician to deliver exceptional customer service at Jackson-Medgar Wiley Evers International Airport (JAN) and surrounding areas. The role reports to the Area Manager of Security Field Service and welcomes all experience levels.

The position requires diagnosing and repairing electronic and mechanical issues in the field, documenting service reports, and maintaining strong customer relationships while traveling as needed.