Airport F&B Shift Manager: Lead, Coach & Grow

Dufry Careers; Phoenix (AZ); On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Paid time off

Holiday pay

Meal and Transportation Benefits

401(k) retirement plan with company/m

Employee assistance program

Training and career growth

Referral program

Job summary

HMSHost at Phoenix Airport F&B is seeking a Shift Manager to support store operations, supervise non-management staff and ensure coverage across shifts. This non-exempt role reports to Store Manager and contributes to daily store performance.

Ideal candidate will have up to 1 year of related management experience in food/beverage or merchandise operations, strong team leadership, and familiarity with HMSHost policies. The position offers employee development and a path for advancement.

Qualifications

• Up to 1 year of job-related experience in low volume and/or multi-unit Food and Beverage or Merchandise operations or other related management experience.
• Demonstrates team management, delegation and issue resolution skills and the ability to multi-task
• Demonstrates knowledge of HMSHost policies and product, service, quality, equipment and operations standards
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with individuals

Responsibilities

• Supervises the day-to-day activities of Shift Supervisors and other non-management associates
• Assigns work responsibilities, prepares schedules, and ensures that all shifts are covered
• Prepares daily orders, ensures units are stocked with appropriate levels of product and coaches Shift Supervisors on order procedures
• Conducts and coordinates on-the-job training for associates, and ensures all associates receive basic skills training to perform their jobs
• Resolves routine questions and problems and refers more complex issues to higher levels
• Provides recommendations for hiring, firing, advancement, promotion or any other status change of associates within the store

Skills

Team management

Delegation

Multi-tasking

Policy knowledge

Job description

HMSHost at Phoenix Airport F&B is seeking a Shift Manager to support store operations, supervise non-management staff and ensure coverage across shifts. This non-exempt role reports to Store Manager and contributes to daily store performance.

Ideal candidate will have up to 1 year of related management experience in food/beverage or merchandise operations, strong team leadership, and familiarity with HMSHost policies. The position offers employee development and a path for advancement.