Airport Customer Service Ops Agent - FT

Unifi Aviation LLC; Eugene (OR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flight privileges

Weekly pay

Full-time (≥30 hrs/wk)

Paid time off

Medical/Dental/Vision insurance

401(k)

Exclusive discounts

Job summary

Unifi Aviation LLC is seeking team members in Eugene, Oregon to marshal aircraft, load and unload baggage, and maintain cabin and ramp operations. Paid training is provided and no prior experience is required.

The role includes de-icing as needed, equipment operation, and strict adherence to safety standards. Full-time positions starting at 30 hours per week are offered with benefits including medical, dental and vision insurance, 401(k), paid time off and flight privileges after eligibility.

Qualifications

• High School diploma or GED is required.
• Must be at least 18 years of age.
• Must be able to obtain credentials required by airport/state/customs.
• Possess a valid Driver's License.
• Physical requirements include lifting up to 70 lbs and frequent movement.

Responsibilities

• Marshall arriving, departing, and towed aircraft on the ramp.
• Perform wing walker duties to protect aircraft wing from equipment.
• Load, unload, sort and transfer baggage, airmail, freight and materials.
• Operate ramp equipment such as bag tugs, belt loaders, tow tractors and servicing vehicles.
• May perform cabin service duties and restock supplies as needed.
• Adhere to safety procedures and company policies.
• Complete tasks safely and report hazards per policy.
• Report safety and security incidents promptly.

Education

High School diploma or GED

Job description

Requirements and Description

Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.

We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.

No experience is required. Paid training is provided for all new employees. Join our team and see where the flight benefits can take you.

Job Summary

Responsible for marshalling aircraft in and out of gate, loading, unloading and sorting baggage. Also responsible for cleaning the aircraft, restocking items, de-icing aircraft, carrying out inspections, hazard checks. Operate ramp equipment such as stairs and bridges.

Benefits

• Flight Privileges: Offered after 30 days for employees and eligible family members!
• Weekly pay for hourly employees (could change it specific to the state e.g. CA)
• Full time starts at 30 hours per week!
• Paid time off (for full-time employees).
• Comprehensive Medical, Dental and Vision Insurance (for full-time employees).
• 401k for all employees.
• Exclusive discounts and additional wellness programs.

Job Duties

• Marshall all arriving, departing, and towed aircraft on the ramp.
• Perform wing walker duties to protect the aircraft wing from equipment in the path of pushback and de-ice aircraft as required.
• Load, unload, sort and transfer passenger baggage, airmail, freight and company material in and out of aircraft bins, belt loaders or baggage carts.
• Operate ramp equipment like bag tugs, belt loaders, aircraft tow tractors, water servicing vehicles, and lavatory servicing vehicles.
• May be assigned cabin service duties like servicing the aircraft, cleaning lavatories and cabin, restocking supplies, and other items.
• Adhere to all safety procedures and policies.
• Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.
• Complete work in a safe and secure manner, following company safety and operational standards
• Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.

Qualifications

• High School diploma or GED.
• Must be at least 18 years of age.
• Must be able to obtain credentials required as per airport or state or customs requirements.
• Possess a valid Driver's License.
• Physical requirements:
• Must be able to frequently lift, greater than 70lbs and constantly lift up to 70 lbs; Constantly push, pull up to 70 lbs; and constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, & bend.

Working conditions

• Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
• Must be able and open to work in outside weather conditions which may include severe seasonal elements.

Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status.