Airport Customer Service Associate - Outdoor & Active

Avis Budget Rental Locations; Columbus (OH); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

On-the-job training

Paid time off

Medical and dental insurance

401k retirement benefits

Employee discounts

Job summary

Avis Budget Group is hiring for an outdoor, customer-focused role at our airport locations. You will assist customers during rentals and returns, check vehicles, and enter data on handheld devices. The position emphasizes friendly service and adaptability in a dynamic environment.

Candidates should be 18+, have a valid driver's license, and be able to work on-site with flexible shifts. Prior retail or customer service experience is a plus and insurance and benefits are included where applicable.

Qualifications

• 6 months retail or customer service experience is a bonus.
• Valid driver’s license required.
• Ability to type, enter data, and operate handheld devices.
• Willingness to work outdoors and stay active in a fast-paced environment.

Responsibilities

• Assist customers across the rental and return process on airport lots.
• Check vehicles and enter information into handheld devices.
• Process rentals for loyalty customers and assist at exit gates.
• Check in vehicles at return and ensure a smooth customer experience.
• Provide professional, friendly customer service throughout shifts.

Skills

Valid Driver’s License

Basic computer skills

Effective verbal communication

Customer-first mindset

Professionalism and patience

Outdoor work readiness

Shift flexibility

Typing and data entry

Age 18+ and work eligibility

On-site presence

Job description

Avis Budget Group is hiring for an outdoor, customer-focused role at our airport locations. You will assist customers during rentals and returns, check vehicles, and enter data on handheld devices. The position emphasizes friendly service and adaptability in a dynamic environment.

Candidates should be 18+, have a valid driver's license, and be able to work on-site with flexible shifts. Prior retail or customer service experience is a plus and insurance and benefits are included where applicable.