Airport Café Shift Supervisor — Growth & Perks

CC Holdings Restaurant Management Group; Indianapolis (IN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Weekly pay

Bonus programs

PTO

Insurance contributions

401(k)

Employee discounts

Growth opportunities

Job summary

CC Holdings Restaurant Group is seeking a Shift Supervisor for the Indianapolis International Airport location. This role supports both full-time and part-time supervision across brands, including Sandwich Artist/Cashier/CSR duties, in a fast-paced, guest-focused setting.

You will oversee daily shift operations, ensure food safety and quality, and mentor team members while maintaining the HEART culture of hospitality and teamwork.

Qualifications

• Must have a valid driver’s license to obtain an airport parking pass.
• Supervisory experience in the food industry preferred
• Flexible schedule availability required

Responsibilities

• Oversees daily shift operations and employee performance
• Maximizes customer satisfaction by handling requests and resolving complaints professionally
• Maintains a clean, organized, and fully stocked workspace
• Ensures smooth daily production and service operations
• Performs sandwich artist, cashier, and CSR responsibilities as needed
• Prepares sandwiches, wraps, salads, and protein bowls according to Nature’s Table standards
• Maintains food safety, sanitation, and quality standards at all times
• Processes cash, debit, and credit card transactions accurately
• Balances cash drawers and follows all cash handling procedures
• Provides excellent customer service and promotes a welcoming environment
• Assists with training and mentoring new team members
• Supports operations while maintaining company standards and culture
• Lead the shift from start to finish (opening, mid, and closing shifts)
• Set the tone for urgency, hospitality, and professionalism
• Ensure proper station coverage and team positioning
• Adjust staffing in real time based on business volume
• Maintain smooth service flow and prevent bottlenecks at the register, expo, or kitchen

Skills

Supervisory experience

Job description

CC Holdings Restaurant Group is seeking a Shift Supervisor for the Indianapolis International Airport location. This role supports both full-time and part-time supervision across brands, including Sandwich Artist/Cashier/CSR duties, in a fast-paced, guest-focused setting.

You will oversee daily shift operations, ensure food safety and quality, and mentor team members while maintaining the HEART culture of hospitality and teamwork.