Airport Cabin Supervisor-CLE

Unifi; Cleveland (OH); On-site; USD 52,000 - 74,000; Full time

Job summary

Unifi is seeking a Cabin Service Supervisor to lead a team of cabin agents in fast, safe interior cleaning and provisioning of aircraft to support on-time departures. You will coordinate daily activities, oversee aircraft interior cleaning, lavatory servicing, restocking of supplies, and perform safety and compliance checks in line with OSHA and company standards, at airport locations across the region.

The role requires physical stamina, flexibility for rotating shifts, and a focus on safety,

Qualifications

• High School diploma, GED, or equivalent education.
• Must be at least 18 years old.
• Valid state Driver's License with clean driving record.
• Experience in aviation ground handling or a supervisory role.
• Ability to pass background check, drug screen, and fingerprinting.

Responsibilities

• Supervise, coordinate, and guide daily cabin agents' activities for safety and efficiency.
• Oversee cabin interior cleaning of seats, trays, floors, galleys, and trash disposal.
• Monitor lavatory cleaning and sanitation, including waste disposal.
• Manage restocking of magazines, comfort kits, food, beverages, and amenities.
• Perform security checks and inspections before flight clearance.
• Load/unload supplies and track inventory to prevent shortages.
• Ensure compliance with safety rules, OSHA, and company standards.

Skills

Team Leadership

Safety Compliance

Communication

Education

High School diploma or equivalent

Job description

"The Cabin Service Supervisor is responsible for leading ground teams, overseeing aircraft interior turnaround operations, and ensuring that aircraft are properly cleaned, sanitized, and stocked for on-time departures."

An overview of the job description, core responsibilities, qualifications, and working conditions for this role includes:

Job Summary

The Cabin Service Supervisor leads and coordinates a team of cabin agents to execute fast, efficient, and safe interior cleaning and provisioning of aircraft. They ensure all company and airline operational standards are met to maintain strict flight schedules.

Key Responsibilities

• Team Leadership & Oversight : Supervise, coordinate, and guide daily activities of cabin agents to ensure safety and operational efficiency.
• Aircraft Interior Cleaning: Oversee and assist with cleaning aircraft seats, trays, floors, galleys, storage bins, and disposing of trash into designated dumpsters.
• Lavatory Servicing: Monitor and ensure the proper cleaning and sanitation of aircraft lavatories, including emptying waste receptacles.
• Restocking & Provisioning: Manage the restocking of onboard supplies, such as magazines, comfort kits, food, beverages, liquor, and other amenities.
• Security & Safety Inspections: Conduct mandated aircraft security checks and inspections before flight clearance.
• Logistics & Inventory: Load and unload supplies onto cabin service trucks, keep the supply room organized, and track inventory levels to prevent shortages.
• Compliance: Ensure adherence to safety rules, OSHA regulations, and the company's operational standards, promptly reporting any hazards or incidents.

Qualifications & Requirements

• Education: High School diploma, GED, or equivalent education.
• Age: Must be at least 18 years old.
• License: Possess a valid state Driver's License with a clean driving record.
• Experience: Typically requires relevant work experience in aviation, ground handling, or a supervisory role.
• Clearances: Must be able to pass a comprehensive background check, drug screen, and fingerprinting to obtain necessary airport security credentials and customs seals.

Physical Demands & Working Environment

• Physical Strength: Frequently lift, push, pull, and move heavy objects (up to 70 lbs).
• Mobility: Constant walking, standing, bending, stretching, reaching above shoulders, climbing stairs/jetways, crawling, and kneeling in tight aircraft spaces.
• Schedule: Flexibility to work rotating shifts, early mornings, late nights, weekends, holidays, and overtime as required by flight schedules.
• Weather Exposure: Exposure to outside ramp and weather elements (extreme heat, cold, rain, snow) depending on the airport location.

" Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."