Airport Cabin Dispatch Specialist

Unifi Aviation LLC; New York (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

Unifi Aviation LLC is seeking Cabin Dispatch Agents to coordinate staffing and equipment for arriving and departing flights. You will use airline systems and maintain clear communication with cabin agents and leadership to ensure timely, safe, and orderly aircraft operations within scheduled windows.

The role requires 2+ years of dispatcher or related experience, strong customer service skills, and the ability to work in a fast-paced environment.

Qualifications

• Two-plus years of dispatcher experience or equivalent, with customer service background.
• Some supervisory experience preferred.
• Must have strong written and verbal communication skills.

Responsibilities

• Ensure employees have correct information for daily assignments.
• Monitor hours to keep operations lean and efficient.
• Balance work hours with operational demands and schedules.
• Prioritize tasks and manage aircraft turnaround from arrival to departure.
• Respond to emergencies and resolve issues promptly.
• Move resources according to daily schedules and logistics.
• Provide clear reports to leadership with written records.
• Operate computerized systems for boardings and arrivals.
• Communicate effectively with agents, colleagues and leadership.

Skills

Dispatcher experience

Customer service

Supervisory experience

Job description

Unifi Aviation LLC is seeking Cabin Dispatch Agents to coordinate staffing and equipment for arriving and departing flights. You will use airline systems and maintain clear communication with cabin agents and leadership to ensure timely, safe, and orderly aircraft operations within scheduled windows.

The role requires 2+ years of dispatcher or related experience, strong customer service skills, and the ability to work in a fast-paced environment.