Airline Passenger Assistant at ABM Industries Phoenix, AZ

null; Phoenix (AZ); On-site; USD 1,137 - 4,550; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Hong Kong Study Skills Research Institute is seeking an Airline Passenger Assistant to provide wheelchair assistance for passengers requiring help at airports in Phoenix, AZ. This role focuses on customer service, ensuring positive interactions while transporting passengers safely.

Individuals with no prior experience can apply since on-the-job training is offered. A military and veteran-friendly employer, ABM encourages applicants from all backgrounds and offers a comprehensive benefits package.

Qualifications

• Must be 18 years of age or older.
• No high school diploma, GED or college degree required.
• No experience required; on-the-job training provided.

Responsibilities

• Follow safety precautions at all times while transporting passengers.
• Positive interpersonal interaction with passengers.
• Comply with all client and/or site security requirements.
• Safely transport passengers in wheelchairs.
• Assist passengers with baggage retrieval and transport.
• Coordinate assignments with dispatchers.
• Complete thorough incident reports.

Job description

Overview

Airline Passenger Assistant job at ABM Industries. Phoenix, AZ. The Airline Passenger Assistant, also known as the Wheelchair Agent, fulfills airline passenger service obligations for passengers who require or request wheelchair assistance. Passenger services positions are very customer service-oriented and "tipping" is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25-$100 per week.

Benefit Information

ABM offers a comprehensive benefits package.

Basic Qualifications

• Must be 18 years of age or older
• No high school diploma, GED or college degree required
• No experience required and on the job training provided

Preferred Qualifications

• One (1) year of customer service experience preferred

Responsibilities

• Follow safety precautions at all times while transporting passengers
• Positive interpersonal interaction with passengers
• Comply with all client and/or site security requirements and processes
• Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds
• Assist passengers with baggage retrieval and transport, if necessary
• Coordinate assignments with dispatchers and gate agents, if necessary
• Complete thorough incident reports

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, LS, 0431, 2T2X1

REQNUMBER: 138514

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.