AIRLINE PASSENGER ASSIST

Union Depot; Phoenix (AZ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Tips

Job summary

ABM is seeking a reliable Airline Passenger Assistant, also known as the Wheelchair Agent, to fulfill passenger service obligations for travelers who require wheelchair assistance. The role is on-site at Phoenix Sky Harbor, with direct customer interaction.

Shifts include weekends, and compensation starts at $15.15 per hour plus tips; earnings may increase with exceptional service. This frontline role emphasizes safety, care, and collaboration with airline staff.

Qualifications

• Customer-focused roles in passenger service.
• Ability to assist passengers with mobility needs.
• Strong communication with team and passengers.

Responsibilities

• Assist passengers with wheelchair services as needed.
• Ensure passenger comfort and safety during transport.
• Coordinate with airline staff to fulfill service obligations.

Skills

Customer service

Passenger assistance

Communication

Job description

We are looking for a reliable and experienced Airline Passenger Assistant, also known as the Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request wheelchair assistance.

Passenger services positions are very customer service-oriented and “tipping” is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25-$100 per week.

$15.15/hour plus Tips

Various shifts; including Weekends

3400 E Sky Harbor Blvd, Phoenix, AZ 85034

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, LS, 0431, 2T2X1