Airline Customer Service Supervisor — Lead & Develop

Piedmont Airlines; Myrtle Beach (SC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid training

401(k)

Vacation

Family travel on AA network

Medical and dental

Job summary

Piedmont Airlines is seeking a motivated Customer Service Supervisor in Myrtle Beach to manage departmental operations and lead a team in delivering excellent service. The role reports to the General Manager and requires strong organization, multitasking, and communication skills.

Starting rate is $18.25 per hour with opportunities for bonuses and advancement. Employment is contingent on background checks, driving record, and drug screening.

Qualifications

• Strong organizational skills and ability to multitask.
• Ability to work with all levels of management and support staff.
• Flexibility to work varied shifts and schedules.

Responsibilities

• Coach and develop team members and provide career guidance.
• Ensure compliance with policies and procedures; handle disciplinary actions as needed.
• Oversee daily operations and reporting for the department.
• Support on-time performance and quality customer service.

Skills

Organizational skills

Multitasking

Team collaboration

Microsoft Office

Conflict resolution

Education

Bachelor’s Degree in Aviation, Business, or related field

Tools

QIK

Microsoft Office Suite

Job description

Piedmont Airlines is seeking a motivated Customer Service Supervisor in Myrtle Beach to manage departmental operations and lead a team in delivering excellent service. The role reports to the General Manager and requires strong organization, multitasking, and communication skills.

Starting rate is $18.25 per hour with opportunities for bonuses and advancement. Employment is contingent on background checks, driving record, and drug screening.