Air Cargo Warehouse Supervisor B838

Worldwide Flight Services (WFS); Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

DailyPay access

Awardco recognition awards

Medical options for full/part-time

Travel discounts

Pet insurance

Wellness programs

401k

Internal mobility opportunities

Job summary

Worldwide Flight Services (WFS) is seeking a Warehouse Supervisor Cargo Services to oversee cargo operations, staffing, and compliance at our cargo facilities. The role focuses on leading a team, ensuring safety, security, and quality in daily cargo handling activities.

The ideal candidate will manage warehousing, dispatch, and communication with customers while adhering to company standards and TSA regulations. A two-year college degree or equivalent and weekend availability are preferred.

Qualifications

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.

Responsibilities

• Oversee cargo warehousing, receiving, dispatching and staging airfreight and other cargo.
• Operate motorized vehicles as related to the operation.
• Maintain cleanliness of work areas, ramps and equipment.
• Ensure compliance with safety and security standards and TSA requirements.
• Direct staff, manage staffing levels, and participate in hiring and coaching decisions.

Skills

Read & interpret documents

Write routine reports

Public speaking

English fluency

Mathematical skills

Education

Associate degree or equivalent

Job description

Take a Huge step in your career and join Worldwide Flight Services. WFS employs over 22,200 of the finest professionals in ground handling across a global network of more than 170 locations and 22 countries on five continents. A career with us opens up a world of opportunities to develop your existing skills, to learn new skills, and to experience working with different customers and cultures with the sole aim of always delivering a world-class service. WFS provides a full-service capability that includes Aviation cargo, Airline passenger, and Aviation ramp services. Our team of people is highly trained, highly skilled, and confident airport service professionals who are supported by local training and development. We are passionate, capable, and always willing to explore new opportunities presented by customers all over the world.

About WFS

Join our Worldwide Flight Services and Oxford family and contribute to the timely delivery of cargo shipments, luggage, business to customer delivery, and on‑time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations, 27 countries, and on 5 continents.

Job Summary

The classification of Warehouse Supervisor Cargo Services includes managing, coordinating and controlling all aspects of a cargo operation overseeing all operational activities including the functions described below; monitors the quantity and quality of work performance; directing personnel within assigned functional area; overseeing and advising on staffing requirements; participating in the discipline, coaching, counseling, hiring and termination of subordinates; training subordinates, ensures compliance with Company rules and regulations, Company standards and contractual agreements; ensures budgetary controls and manning requirements. This position may include responsibility for communication between individual customers and the Company. Proactively monitors the work of assigned employees to ensure that customer satisfaction, safety, security, quality and employee relations meet or exceed standards. Maintain and control all required aspects of the operation in accordance with the corporate security program and TSA legislation. Ensure that the required company audit requirements are undertaken to ensure continuity and compliance at all times. Read, understand and clarify the implementation of the site‑specific security plan and ensure that all WFS staff are issued with a relevant company ID and that they are required to display this identity badge. Ensures they administer practices in a fair and equitable manner, where all employees, customers, vendors and other third parties are treated with respect. The scope of the job may vary with the size of the operation and its primary line of business.

Cargo Service Functions

Responsible for cargo warehousing, including receiving, dispatching and staging airfreight, air mail and other cargo at air freight docks and other cargo facilities; operating motorized vehicles as related to the operation; routine cleaning of work areas, ramps, equipment and facilities with or without powered equipment; and other duties and functions related to the foregoing.

Responsibilities

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, percent and interpret bar graphs.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Work with minimal supervision.
• Reports to work on a regular and timely basis.

Minimum Requirements

• Associate's degree (A. A.) or equivalent from two-year college or technical school; six months to one-year related experience and/or training; or equivalent combination of education and experience.
• Must be able to work weekends (Friday, Saturday and Sunday), holidays and days off.

Preferred Skills

• Ability to handle stress.
• Cognitive skills to set priorities and use independent judgment.
• Ability to read, write, fluently speak and understand the English language.

Physical Requirements/Working Conditions

• Ability to lift up to 70 lbs.
• Work in a high noise level environment.

Perks & Benefits

• Want your pay in advance? Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Want to invest in your future? 401k program offered!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.