Air Cargo Lead Ramp Clerk - SEA

Worldwide Flight Services; Seattle (WA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

DailyPay access

On-the-spot awards

Wellness Programs

401k

Travel Discounts

Pet insurance

Discount shopping

Job summary

Worldwide Flight Services in Seattle, WA is seeking a Lead Ramp Service Clerk to oversee ramp operations, ensuring safety, efficiency, and compliance with site security procedures.

You will supervise a team, coordinate load/unload, vehicle movements, and communications with cockpit and ground crews, while adhering to TWU labor agreement. The role requires 18+ years old, HS diploma, English fluency, and 1+ year of customer service experience; flexibility for rotating shifts is expected.

Qualifications

• HS Diploma, GED or equivalent.
• Must be at least 18 years old and able to read, write, and speak English.
• 1+ year customer service experience preferred.

Responsibilities

• Load and unload cargo up to 70 lbs, and move containers up to 3,200 lbs.
• Drive aircraft service vehicles and coordinate with drivers during push-back.
• Follow safety procedures and security rules at the workspace.
• Communicate clearly via hand signals and voice commands around aircraft.
• Read off-load sheets to determine cargo destinations.

Skills

Distance judgment

Security liaison

Customer service

Education

High School Diploma

Job description

Requisition ID15589-Posted11/02/2026-Regular Full-Time-Ramp Service-United States-Washington

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipments, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations, 27 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

The Lead Ramp Service Clerk is responsible for aspects of the Ramp Service Clerk position (as described below) as well as the following: The maintenance of a satisfactory quantity and quality of work by assigned personnel, explaining and demonstrating work procedures and methods including safety, apportioning and scheduling assigned work, observing and analyzing the methods used and the results achieved, bring problems to the attention of management and assist management in the utilization of tools, equipment, and materials. Comply with WFS site security procedures for assigned warehouse and other operations. Remain cognizant of WFS staff, security contractors, and visitors’ activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program. Perform work according to Company rules and regulations. This job is covered by a collective bargaining agreement.

Responsibilities

• Load and unload aircraft of cargo weighing up to 70 lbs. in and out of aircraft within confined cargo areas, push, pull, and position loaded containers weighing up to 3,200 lbs. on rollers with/to aircraft.
• Driving vehicles with gross weights of 3,000 to 80,000 lbs. in areas congested with aircraft, moving and stationary vehicles and equipment as well as positioning vehicle up to aircraft requiring depth perception and the ability to distinguish colors, red, green, and yellow.
• Engage in push-out of aircraft driving 80,000 lb. vehicle or assist by providing guide function to driver using depth perception in congested areas or speaking to cockpit during push-back procedure.
• Transport cargo to and from aircraft driving 3,000 lb. vehicle using depth perception to negotiate vehicle with attached carts through congested area. Read "off-load" sheets to determine destination of cargo.
• While performing aircraft push-out and/or towing functions, engage in proper specific ground to cockpit communication via hand signals and voice commands, with and without, the assistance of sight or visual aids
• Ability to understand and react to verbal commands and safety warnings, with and without, assistance of sight or visual aids.
• Pull, push, and lift bags weighing up to 70 lbs. onto or from a conveyor belt.
• Pull water hose from stationary cabinet and connect to aircraft.
• Lift, connect overhead and remove overhead, 40 lb. KVA electric cable to/from aircraft.
• De-ice aircraft at heights of up to 20 - 80 ft. lifting and holding nose, spray exterior of wings and fuselage with glycol.
• HS Diploma, GED or Equivalent.
• Must be at least 18 years of age.
• Valid driver's license.
• Ability to read, write, fluently speak and understand the English language.
• Ability to successfully communicate with others.
• Ability to work rotating shifts including weekends (i.e., Friday, Saturday and Sunday), holidays, and days off.

**This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union which requires joining the TWU and paying union dues.**

Preferred Skills

• Ability to judge distances.
• Ability to confront and question unauthorized personnel in secured areas, and report their presence to authorities as necessary.
• 1+ year customer service experience

Physical Requirements/Working Conditions

• Ability to judge distances.
• Ability to work in a high-noise level environment.
• Ability to confront and question unauthorized personnel in secured areas, and report their presence to authorities as necessary.
• Want your pay in advance? Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Want to invest in your future? 401k program offered!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.