Air Cargo - Lead Ramp Clerk - MIA

Worldwide-Flight-Services-3e56de5d; Miami (FL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

DailyPay

Awardco Recognition

Medical care options

Travel Discounts

401k program

Wellness Programs

Job summary

Worldwide Flight Services is hiring a Lead Ramp Service Clerk to oversee ramp operations, ensure safe handling of cargo, and maintain quality work across the team. The role requires attention to security procedures, strong communication, and the ability to work in high-noise environments.

The position is covered by a collective bargaining agreement and offers opportunities for internal mobility and benefits as part of a large global cargo operation.

Qualifications

• HS Diploma, GED or equivalent required.
• Must be at least 18 years old and have a valid driver's license.
• Ability to read, write, speak and understand English fluently.

Responsibilities

• Load and unload cargo up to 70 lbs and move weighted containers up to 3,200 lbs.
• Operate vehicles in congested airport areas and position gear to aircraft.
• Communicate effectively and work in high-noise environments.
• Adhere to site security procedures and report breaches or non-compliance.

Skills

Customer service experience

Education

HS Diploma, GED or Equivalen

Job description

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipments, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations, 27 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

The Lead Ramp Service Clerk is responsible for aspects of the Ramp Service Clerk position (as described below) as well as the following: The maintenance of a satisfactory quantity and quality of work by assigned personnel, explaining and demonstrating work procedures and methods including safety, apportioning and scheduling assigned work, observing and analyzing the methods used and the results achieved, bring problems to the attention of management and assist management in the utilization of tools, equipment, and materials. Comply with WFS site security procedures for assigned warehouse and other operations. Remain cognizant of WFS staff, security contractors, and visitors’ activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program. Perform work according to Company rules and regulations. This job is covered by a collective bargaining agreement.

Responsibilities

• Load and unload aircraft of cargo weighing up to 70 lbs. in and out of aircraft within confined cargo areas, push, pull, and position loaded containers weighing up to 3,200 lbs. on rollers with/to aircraft.
• Driving vehicles with gross weights of 3,000 to 80,000 lbs. in areas congested with aircraft, moving and stationary vehicles and equipment as well as positioning vehicle up to aircraft requiring depth perception and the ability to distinguish colors, red, green, and yellow.
• Transport cargo to and from aircraft driving 3,000 lb. vehicle using depth perception to negotiate vehicle with attached carts through congested area. Read "off-load" sheets to determine destination of cargo.
• Ability to successfully communicate with others.
• Ability to work in a high-noise level environment.
• Ability to understand and react to verbal commands and safety warnings, with and without, assistance of sight or visual aids.
• Ability to judge distances.
• Ability to confront and question unauthorized personnel in secured areas, and report their presence to authorities as necessary.
• Reports to work on a regular and timely basis.
• HS Diploma, GED or Equivalent.
• Must be at least 18 years of age.
• Valid driver's license.
• Ability to read, write, fluently speak and understand the English language.
• Ability to successfully communicate with others.
• Ability to work rotating shifts including weekends (i.e., Friday, Saturday and Sunday), holidays, and days off.

**This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union which requires joining the TWU and paying union dues.**

Preferred Skills

• Ability to judge distances.
• Ability to confront and question unauthorized personnel in secured areas, and report their presence to authorities as necessary.
• 1+ year customer service experience

Physical Requirements/Working Conditions

• Ability to judge distances.
• Ability to work in a high-noise level environment.
• Ability to confront and question unauthorized personnel in secured areas, and report their presence to authorities as necessary.
• Want your pay in advance? Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Want to invest in your future? 401k program offered!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.